At a Glance
- Tasks: Support local authorities by managing unpaid council tax and business rates.
- Company: Join a dynamic team focused on community support and enforcement.
- Benefits: Company van, fuel card, 25 days holiday, pension, and health cash-back plan.
- Other info: 12-week training programme leading to a recognised qualification and long-term career growth.
- Why this job: Transform your skills into a rewarding enforcement career with excellent earning potential.
- Qualifications: No prior experience needed; just bring resilience and strong communication skills.
The predicted salary is between 45000 - 60000 £ per year.
Are you from an emergency services, ex-military, prison service, custody, security, field operations or public-facing compliance background and looking for a new career?
Training: 12-week programme with City & Guilds Taking Control of Goods Certification
Benefits: Company van, fuel card, work phone, 25 days holiday plus bank holidays, pension, health cash-back plan and staff discounts.
We are recruiting Trainee Enforcement Agents through our client's new Academy. This is an excellent opportunity to transfer your resilience, communication skills and judgement into a structured enforcement career, with full training, a recognised qualification and long-term development. You do not need previous enforcement experience. We are looking for people who can stay calm under pressure, communicate professionally, follow process, make fair decisions and handle sensitive situations with integrity.
Whats in it for you?
- OTE of £45,000 - £60,000 per year
- Uncapped commission once training is completed
- Full 12-week training programme
- City & Guilds Taking Control of Goods Certification
- Company van
- Fuel card
- Work phone
- 25 days annual leave plus bank holidays
- Pension scheme
- Health cash-back plan
- Enhanced family benefits
- Staff discounts across shopping, travel, leisure and wellbeing
- Long-term career development within enforcement and field operations
The role:
As a Trainee Enforcement Agent, you will support local authorities and communities by working with residents and business owners to bring unpaid council tax or business rates up to date. This is a responsible, field-based role where you will make in-person visits, manage a varied caseload and deal with a wide range of people and circumstances. Some situations will be sensitive or challenging, so you will need confidence, empathy, resilience and strong judgement.
You will be fully supported through a structured 12-week training programme, helping you gain your City & Guilds Taking Control of Goods Certification and develop a respected professional pathway in enforcement.
What you'll be doing:
- Carrying out enforcement activity, including executing Liability Orders
- Making in-person visits to residents and businesses
- Assessing individual circumstances and securing payments or recovering goods where required
- Managing a varied caseload, including persistent evasion and high-priority cases
- Using investigative skills to locate individuals and gather relevant information
- Identifying non-compliance or evasion tactics and responding with evidence-led solutions
- Handling sensitive conversations, including with vulnerable people, using empathy and professionalism
- Maintaining accurate records, managing payments and following legal, regulatory and operational requirements
- Working flexibly, including early mornings, some evenings and occasional weekends
- Travelling as required, with some overnight stays where necessary
Why your background could be a strong fit:
This role could suit people from the police, prison service, armed forces, fire service, ambulance service, custody, security, field compliance, local authority enforcement, public-facing operations or similar backgrounds. You may already be used to:
- Managing conflict calmly and professionally
- Speaking with people in stressful or sensitive situations
- Following legislation, policy and clear procedures
- Working independently and taking ownership
- Assessing risk, vulnerability and personal safety
- Remaining calm when challenged
- Keeping accurate records and evidence
- Making fair, practical decisions under pressure
- Representing an organisation professionally in the community
These skills are highly transferable into a career as an Enforcement Agent.
What we're looking for:
- Clear, confident and professional communicators
- Resilient, persistent and able to stay motivated through challenging cases
- Calm under pressure and able to manage conflict appropriately
- Fair, empathetic and able to assess individual circumstances professionally
- Outcome-focused and motivated to achieve personal and business targets
- Organised and able to manage a caseload independently
- Digitally capable, with the ability to retrieve, analyse and interpret information
- Comfortable learning and applying policy, procedure and legislation accurately
- Reliable, accountable and committed to high standards
Essential requirements:
- Full UK driving licence
- At least 12 months driving experience
- No more than 6 points on your licence
- Able to pass Disclosure and Barring Service checks
- Able to pass a County Court Judgment check
- Flexible approach to working hours, including early mornings, some evenings and occasional weekends
Keywords / suitable previous experience:
This role may suit candidates who have worked as a Police Officer, Prison Officer, Military Police, Armed Forces, Army, Navy, RAF, Royal Marines, Firefighter, Ambulance Service, Paramedic, Security Officer, Custody Officer, Detention Officer, Enforcement Officer, Field Officer, Field Agent, Compliance Officer, Investigation Officer, Debt Recovery Agent, Collections Agent, Warrant Officer, Civil Enforcement Officer, Bailiff, Customer Resolution Specialist or Field Service Representative.
Apply now: This is a strong opportunity for someone looking to build a long-term career in enforcement, with full training, recognised certification, a company van and strong earning potential.
Trainee Enforcement Agent in Manchester employer: RecruitMe
Join a dynamic team as a Trainee Enforcement Agent, where your background in emergency services or public-facing roles will be valued and transformed into a rewarding career. With a comprehensive 12-week training programme, generous benefits including a company van, uncapped commission, and a supportive work culture focused on employee growth, this role offers a unique opportunity to make a positive impact in the community while enjoying long-term career development.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Enforcement Agent in Manchester
✨Tip Number 1
Network like a pro! Reach out to your contacts in emergency services or related fields. Let them know you're on the hunt for a Trainee Enforcement Agent role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Practice makes perfect! Before any interviews, run through common questions and scenarios you might face as an Enforcement Agent. Think about how your past experiences relate to the skills they’re looking for, like handling sensitive situations with empathy.
✨Tip Number 3
Show off your skills! When you get the chance, share specific examples from your background that highlight your resilience and judgement. This will help you stand out and show that you’re ready to tackle the challenges of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and starting your career in enforcement.
We think you need these skills to ace Trainee Enforcement Agent in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Trainee Enforcement Agent role. Highlight any relevant background in emergency services, security, or public-facing roles to show us you’re a great fit!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re interested in this role and how your past experiences have prepared you for it. Be genuine and let your personality shine through – we want to get to know the real you!
Showcase Your Skills:In your application, emphasise your resilience, communication skills, and ability to handle sensitive situations. We’re looking for candidates who can stay calm under pressure, so give us examples of when you’ve done just that!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at RecruitMe
✨Know Your Background
Make sure to highlight your relevant experience from emergency services, military, or any public-facing roles. Prepare specific examples of how your skills in communication, resilience, and judgement can transfer to the role of a Trainee Enforcement Agent.
✨Stay Calm Under Pressure
Since the role involves handling sensitive situations, practice scenarios where you might need to manage conflict or stress. Think about how you would approach these situations calmly and professionally, as this will be key during your interview.
✨Understand the Role
Familiarise yourself with the responsibilities of a Trainee Enforcement Agent. Be ready to discuss how you would handle tasks like making in-person visits and managing a varied caseload, showing that you understand the job's demands and are prepared for them.
✨Ask Insightful Questions
Prepare thoughtful questions about the training programme and career development opportunities. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
