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- Tasks: Lead customer-facing quality initiatives and ensure compliance with industry standards.
- Company: Fast-growing, award-winning manufacturing business supplying major UK retailers.
- Benefits: Opportunity for career progression and direct exposure to global brands.
- Other info: Join a supportive team focused on innovation and continuous improvement.
- Why this job: Make a real impact on quality and customer confidence in a dynamic environment.
- Qualifications: Experience in quality management within regulated manufacturing sectors.
The predicted salary is between 40000 - 50000 £ per year.
This is a new client-facing Customer Technical Quality Manager role in a fast-growing, award-winning manufacturing business supplying major UK retailers. This is a newly created role, introduced because of continued business growth. You’ll work alongside the existing Quality Management team, adding dedicated customer-facing technical support and helping strengthen the link between internal quality, compliance and external customer expectations.
If you’ve built your career around quality control, audits and compliance, and you’re confident dealing directly with customer technical and quality teams, this is a role where you’ll genuinely make an impact.
The Opportunity
This newly created position will see you take ownership of customer-facing technical and quality activity, acting as the key link between internal operations and external client expectations. You’ll be trusted to work directly with customer quality and technical teams, while also working closely with the existing Quality Management team to drive improvements across quality, compliance and KPI performance.
The Role
This is a customer-facing technical quality role with strong external client exposure.
- Act as a primary technical and quality contact for customers and retailers
- Support BRCGS and customer audits
- Work directly with customer quality control and technical teams to ensure compliance
- Oversee quality control processes and testing programmes
- Lead non-conformance investigations, root cause analysis and CAPA
- Maintain and develop the QMS
- Work alongside the existing Quality Management team to improve standards, processes and customer confidence
What We’re Looking For
- Experience in a Quality Manager, Technical Manager, Customer Technical Manager, QA Manager or similar role.
- Background in food, nutraceutical, pharma or regulated manufacturing
- Experience with BRCGS audits and retailer standards
- Confident working with customer technical and quality teams
- Strong understanding of: HACCP, GMP, QMS, Food safety and compliance
Why Join
- Brand-newly created role with clear purpose and visibility
- Work alongside an established Quality Management team
- Direct exposure to major retailers and global brands
- Join a growing, investment-led business
- Strong focus on quality, compliance and innovation
- Clear opportunity to develop and progress
Commutable from: Lincoln, Doncaster, Scunthorpe, Gainsborough, Grimsby
Apply
If you’re ready to step into a more senior, client-facing technical quality role where you can influence audit performance, customer confidence and standards, apply now.
Customer Quality Manager in Lincoln employer: RecruitMe
Contact Detail:
RecruitMe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Quality Manager in Lincoln
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. The more people you know, the better your chances of landing that Customer Quality Manager role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of BRCGS audits and quality management systems. Be ready to discuss how your experience aligns with the role and how you can add value to their team.
✨Tip Number 3
Showcase your problem-solving skills! Be prepared to share examples of how you've tackled non-conformance issues or improved quality processes in previous roles. This will demonstrate your capability to handle the responsibilities of the position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Quality Manager in Lincoln
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Quality Manager. Highlight your experience in quality control, audits, and compliance, especially in food or regulated manufacturing. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this newly created role. Share specific examples of how you've worked with customer technical teams and improved quality standards in the past.
Showcase Your Technical Skills: Don’t forget to mention your knowledge of HACCP, GMP, and QMS. These are key areas for us, so make sure to highlight any relevant experience you have in these fields. We love seeing candidates who understand the ins and outs of quality management!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at RecruitMe
✨Know Your Quality Standards
Make sure you brush up on your knowledge of quality standards like BRCGS, HACCP, and GMP. Being able to discuss these in detail will show that you’re not just familiar with them but can also apply them in real-world scenarios.
✨Prepare for Customer-Facing Scenarios
Since this role involves direct interaction with customer technical teams, think of examples from your past experiences where you successfully managed client relationships or resolved quality issues. Be ready to share these stories during the interview.
✨Understand the Company’s Products
Research the company’s product range and their specific quality challenges. This will help you tailor your responses and demonstrate that you’re genuinely interested in how you can contribute to their success.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss how you’ve handled non-conformance investigations and root cause analyses in the past. Highlighting your analytical skills and ability to implement corrective actions will be key to impressing the interviewers.