At a Glance
- Tasks: Lead quality control processes and support customer audits in a dynamic manufacturing environment.
- Company: Fast-growing, award-winning manufacturing business supplying major UK retailers.
- Benefits: Opportunity for career progression, direct exposure to global brands, and a focus on innovation.
- Other info: Join a supportive team and enjoy a clear path for development.
- Why this job: Make a real impact on quality standards and customer confidence in a newly created role.
- Qualifications: Experience in quality management or similar roles, preferably in regulated manufacturing.
The predicted salary is between 40000 - 50000 € per year.
This is a new client-facing Customer Technical Manager role in a fast-growing, award-winning manufacturing business supplying major UK retailers. This is a newly created role, introduced because of continued business growth. You'll work alongside the existing Quality Management team, adding dedicated customer-facing technical support and helping strengthen the link between internal quality, compliance and external customer expectations.
If you've built your career around quality control, audits and compliance, and you're confident dealing directly with customer technical and quality teams, this is a role where you'll genuinely make an impact. You'll be trusted to work directly with customer quality and technical teams, while also working closely with the existing Quality Management team to drive improvements across quality, compliance and KPI performance.
This is a customer-facing technical quality role with strong external client exposure and so you will:
- Act as a primary technical and quality contact for customers and retailers
- Support BRCGS and customer audits
- Work directly with customer quality control and technical teams to ensure compliance
- Oversee quality control processes and testing programmes
- Lead non-conformance investigations, root cause analysis and CAPA
- Work alongside the existing Quality Management team to improve standards, processes and customer confidence
What We're Looking For
- Experience in a Quality Manager, Technical Manager, Customer Technical Manager, QA Manager or similar role OR A SIMILAR ROLE in the Retail Sector.
- Background in food, nutraceutical, pharma or regulated manufacturing
- Experience with BRCGS audits and retailer standards
- Confident working with customer technical and quality teams
Why Join
- Brand-newly created role with clear purpose and visibility
- Work alongside an established Quality Management team
- Direct exposure to major retailers and global brands
- Join a growing, investment-led business
- Strong focus on quality, compliance and innovation
- Clear opportunity to develop and progress
If you're ready to step into a more senior, client-facing technical quality role where you can influence audit performance, customer confidence and standards, apply now.
Customer Quality Manager in Gainsborough employer: RecruitMe
Join a fast-growing, award-winning manufacturing business that prioritises quality and compliance, offering you the chance to make a significant impact in a newly created Customer Quality Manager role. With a strong focus on employee development and direct exposure to major retailers, you'll thrive in a supportive work culture that values innovation and collaboration, all while being part of a team dedicated to excellence in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Quality Manager in Gainsborough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. The more people you know, the better your chances of landing that Customer Quality Manager role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of BRCGS audits and compliance standards. Be ready to discuss how your experience aligns with the expectations of the role and how you can make an impact on quality and customer confidence.
✨Tip Number 3
Showcase your problem-solving skills! Be prepared to share examples of how you've tackled non-conformance issues or led root cause analyses in previous roles. This will demonstrate your ability to handle challenges in a customer-facing environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer Quality Manager in Gainsborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Quality Manager role. Highlight your experience in quality control, audits, and compliance, especially in the food or regulated manufacturing sectors. We want to see how your background aligns with what we're looking for!
Showcase Relevant Experience:In your cover letter, showcase your relevant experience working with customer technical and quality teams. Share specific examples of how you've driven improvements in quality and compliance. This is your chance to shine and show us what you can bring to the table!
Be Authentic:When writing your application, be yourself! We appreciate authenticity and want to get a sense of who you are. Let your personality come through while maintaining professionalism. Remember, we’re looking for someone who can connect with our clients.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at RecruitMe
✨Know Your Quality Standards
Make sure you brush up on BRCGS standards and any relevant retailer requirements before the interview. Being able to discuss these in detail will show that you're not just familiar with them, but that you can apply this knowledge in a practical setting.
✨Prepare for Technical Questions
Expect questions about quality control processes and how you've handled non-conformance investigations in the past. Have specific examples ready that highlight your problem-solving skills and your ability to work with technical teams.
✨Showcase Your Customer-Facing Experience
Since this role is heavily client-facing, be prepared to discuss your experience working directly with customers. Highlight instances where you've successfully managed customer expectations or improved their confidence in your previous roles.
✨Demonstrate Team Collaboration
This position involves working closely with the existing Quality Management team. Be ready to talk about how you've collaborated with others in the past to drive improvements in quality and compliance, and how you can bring that teamwork mentality to this new role.
