At a Glance
- Tasks: Lead a team of engineers, ensuring top-notch service and performance in smart metering.
- Company: Established national energy services organisation with a focus on innovation.
- Benefits: Competitive salary, quarterly bonuses, generous holiday, and career development opportunities.
- Why this job: Make a real impact while coaching and leading a dynamic engineering team.
- Qualifications: Experience in field management, strong leadership skills, and knowledge of health & safety.
- Other info: Hands-on role with excellent long-term career growth potential.
The predicted salary is between 46000 - 64400 £ per year.
An established national energy services organisation is seeking an experienced Field Services Delivery Manager to lead a high-performing engineering team across the West Midlands. This is a senior, field-based leadership role with real operational impact. You will be responsible for driving performance, safety, quality and customer satisfaction across a team of around 15 field engineers, ensuring delivery against key contractual KPIs and service level agreements.
This is an ideal opportunity for a technically strong leader who enjoys being visible in the field, coaching engineers side-by-side, and playing a hands-on role in operational delivery.
As Field Services Delivery Manager, you will:
- Lead and manage a team of field engineers, ensuring consistent delivery of installation and service targets
- Spend the majority of your time in the field providing coaching, performance management and technical support
- Drive improvements in productivity, quality, safety and customer satisfaction
- Ensure full compliance with health, safety and environmental standards
- Monitor engineer performance using audits, KPIs and compliance data
- Support onboarding, training and ongoing development of new and existing engineers
- Manage timesheets, attendance and performance reviews
- Support investigation of incidents and customer complaints
We’re looking to speak with candidates who bring:
- Proven experience in a supervisory or field management role
- Strong coaching and leadership capability
- A background in utilities or smart metering
- Excellent knowledge of health & safety and operational compliance
- Strong communication and stakeholder management skills
- A hands-on, field-focused leadership style
- Full UK driving licence
This role offers a strong package and long-term career opportunity, including:
- Salary of £45,992.14
- Quarterly performance bonus
- 25 days holiday plus bank holidays (rising to 30 with service)
- 4% employer pension (increasing to 5%)
- Life assurance (4x salary)
- Employee Participation Plan
- Enhanced sick pay and family leave
- Cycle to work scheme
- Employee Assistance Programme and digital GP access
- Structured learning & development and management training
Field Services Delivery Manager - Smart Metering employer: RecruitME
Contact Detail:
RecruitME Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Delivery Manager - Smart Metering
✨Tip Number 1
Get out there and network! Attend industry events, meet-ups, or even local coffee mornings. Connecting with people in the field can open doors to opportunities that aren’t advertised.
✨Tip Number 2
Don’t underestimate the power of social media. Use platforms like LinkedIn to showcase your expertise and connect with potential employers. Share relevant content and engage with others in the smart metering sector.
✨Tip Number 3
Prepare for interviews by practising common questions related to field management and safety compliance. We recommend role-playing with a friend to build confidence and refine your answers.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and making an impact in the field.
We think you need these skills to ace Field Services Delivery Manager - Smart Metering
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Services Delivery Manager role. Highlight your supervisory experience, coaching skills, and any relevant background in utilities or smart metering. We want to see how your past experiences align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've driven performance and improved customer satisfaction in previous positions. Let us know why you’re excited about joining our team!
Showcase Your Leadership Style: In your application, make sure to showcase your hands-on leadership style. We love candidates who are visible in the field and enjoy coaching their teams. Share stories that demonstrate your ability to lead and inspire others while ensuring compliance with health and safety standards.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at RecruitME
✨Know Your Stuff
Make sure you brush up on your knowledge of smart metering and the energy sector. Be ready to discuss specific technologies, compliance standards, and how you've driven performance in previous roles. This shows you're not just a leader but also technically savvy.
✨Showcase Your Leadership Style
Prepare examples that highlight your coaching and leadership capabilities. Think about times when you've successfully managed a team, improved productivity, or resolved conflicts. This will demonstrate your hands-on approach and ability to inspire your team.
✨Safety First
Since health and safety is crucial in this role, be prepared to discuss how you've ensured compliance in past positions. Share specific instances where you implemented safety protocols or improved safety standards within your team.
✨Engage with Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the company’s goals for the field services team or how they measure success. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.