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For Companies At a Glance
- Tasks: Provide hands-on engineering support and solve technical problems on-site across the UK.
- Company: Leading provider of innovative parking technology solutions with a focus on quality.
- Benefits: Competitive salary, company van, medical cash plan, and pension scheme.
- Why this job: Enjoy autonomy and variety while working with cutting-edge technology in a dynamic environment.
- Qualifications: Experience in electrical and mechanical engineering with strong fault-finding skills.
- Other info: Long-term opportunity with structured training and excellent career growth potential.
The predicted salary is between 19800 - 39600 £ per year.
Are you a hands-on Field Service Engineer who enjoys autonomy, variety, and solving real-world technical problems on site? We’re recruiting a Field Service Engineer on behalf of a leading provider of innovative parking technology solutions. This is a field-based role supporting electronic and electro-mechanical systems across customer sites nationwide, ideal for a practical engineer who thrives in a mobile, customer-facing environment.
The Role
As a Field Service Engineer, you’ll provide front-line engineering support across UK installations, ensuring customer equipment is installed, commissioned, maintained, and supported to the highest standards. Reporting into the Technical Support Manager, you’ll play a key role in delivering a responsive, best-in-class service to public and private sector clients.
What’s In It for You?
- Field-based engineering role with autonomy and variety
- Competitive salary package with company van
- Medical cash plan and pension scheme
- Exposure to innovative, technology-led products
- Hands-on engineering work across diverse customer sites
- Long-term, permanent opportunity within a growing technology business
- Supportive technical leadership and structured training at UK Head Office
- A role where quality, reliability, and customer experience genuinely matter
Key Responsibilities
- Provide mobile engineering support to customer installations nationwide
- Diagnose and rectify electrical and electro-mechanical faults in the field
- Carry out commissioning of equipment and deliver first-line customer training
- Respond to faults and incidents in line with agreed Service Level Agreements
- Complete all required documentation and system updates accurately
- Liaise directly with customers, offering clear technical advice and support
- Work closely with the Technical Support Manager to maintain service standards
- Contribute to continuous improvement of products and service delivery
Ideal Candidate
- Proven electrical and mechanical engineering experience in a field-based role
- Strong fault-finding capability with a methodical, detail-focused approach
- Confident communicator with good written and verbal skills
- Customer-focused, trustworthy, and professional at all times
- Self-motivated, organised, and comfortable working independently
- PC literate, including Microsoft Office
- Full UK driving licence (maximum 6 points)
- Willingness to travel UK-wide and attend Doncaster HQ for training as required
Field Service Engineer employer: RecruitME
Contact Detail:
RecruitME Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field and let them know you're on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get hands-on! If you can, try to gain some practical experience with electronic and electro-mechanical systems before applying. This will not only boost your confidence but also make you stand out as a candidate who’s ready to hit the ground running.
✨Tip Number 3
Prepare for interviews by brushing up on your fault-finding skills and customer service scenarios. Be ready to share examples of how you've tackled technical problems in the past and how you’ve provided top-notch support to clients.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals like you to join our team. Plus, it shows you’re genuinely interested in working with us and makes it easier for us to find your application.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your hands-on engineering experience and any specific skills related to electrical and mechanical systems. We want to see how you can solve real-world problems, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for the Field Service Engineer role. Use keywords from the job description to show us you understand what we’re looking for and how you fit the bill.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about your qualifications and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter!
How to prepare for a job interview at RecruitME
✨Know Your Tech
Brush up on your knowledge of electronic and electro-mechanical systems. Be ready to discuss specific technologies you've worked with, as well as any troubleshooting experiences. This will show that you’re not just a hands-on engineer but also someone who understands the theory behind the tech.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and rectified faults in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your methodical approach and ability to think on your feet.
✨Communicate Clearly
As a Field Service Engineer, you'll be liaising with customers regularly. Practice explaining technical concepts in simple terms. During the interview, focus on your communication skills and how you can convey complex information clearly and effectively.
✨Emphasise Your Customer Focus
Highlight your experience in customer-facing roles and how you’ve maintained professionalism under pressure. Share stories that illustrate your commitment to providing excellent service and how you’ve contributed to improving customer satisfaction in past positions.
