Contracts Manager Refurbishments

Are you an experienced Operations Manager, Branch Manager, Senior Contracts Manager, Contracts Manager or Planned Works Manager with a background in social housing refurbishment, planned maintenance, retrofit, property services or construction maintenance? This is an excellent opportunity to join a national property services, refurbishment and retrofit contractor delivering long-term, high-quality contracts across the UK.

The business delivers projects across social housing, education, retail and hospitality properties, maintaining the same high standards whether working in London, the Valleys, the Scottish Borders, Yorkshire, Liverpool or the Southern Home Counties. This is a senior leadership role offering genuine ownership of a projects-focused refurbishment operation covering the Southern Home Counties.

Whats in it for you?

• Competitive basic salary
• Car allowance
• Fuel card for business and personal use
• Bonus potential of up to 25%
• Senior leadership role with real regional ownership
• Opportunity to join a national property services, refurbishment and retrofit contractor
• Long-term quality contracts across social housing, planned works, retrofit and property improvement projects
• Strong mix of operational leadership, commercial performance, client management and team development
• Opportunity to lead and develop site, operational and commercial teams
• Stable national business with continued regional growth

The Role

As Operations Manager, you will lead operational delivery across a projects-focused refurbishment operation covering the Southern Home Counties. You will be responsible for operational performance, commercial delivery, client relationships, health and safety, quality standards and team leadership across social housing refurbishment, planned works, retrofit, maintenance and property improvement projects. You will oversee multiple live projects, manage operational and commercial teams, support contract performance, maintain strong client relationships and help drive continued regional growth.

Key Responsibilities

• Lead day-to-day operational performance across the branch/region
• Manage social housing refurbishment, planned works, retrofit and property maintenance projects
• Oversee contract delivery across multiple live sites
• Manage Contracts Managers, Site Managers, Supervisors, commercial staff, administrators and subcontractors
• Build strong relationships with clients, residents, consultants and supply chain partners
• Monitor budgets, margins, cost control, variations, valuations and contract performance
• Ensure projects are delivered safely, on time, commercially and to a high standard
• Support mobilisation, tendering, contract reviews and business development activity
• Drive continuous improvement across delivery, customer service and commercial performance
• Develop and support operational teams to build a strong, capable and high-performing function
• Maintain high standards of health and safety, quality, reporting and governance

About You

You will ideally have experience as an Operations Manager, Branch Manager, Senior Contracts Manager, Contracts Manager, Planned Works Manager, Projects Manager or similar within social housing, planned maintenance, refurbishment, retrofit, property services or construction maintenance. You will have a strong background in one or more of the following areas:

• Social housing refurbishment
• Planned maintenance
• Planned works
• Kitchens and bathrooms
• Voids
• Occupied property works
• Retrofit and decarbonisation
• External refurbishment
• Painting and decorating contracts
• Property maintenance
• Whole-house refurbishment
• Local authority contracts
• Housing association frameworks
• Public sector contracts
• Multi-site project delivery

You will be a commercially aware and hands-on operational leader who can take ownership of regional performance, lead teams effectively, manage client relationships and ensure projects are delivered safely, professionally and profitably.

Skills and Experience Required

• Strong operational leadership experience
• Experience managing site teams, supervisors, subcontractors and contract managers
• Good commercial understanding, including budgets, margins, cost control, valuations and variations
• Experience working with occupied properties, local authority contracts, public sector frameworks or housing association clients
• Strong client-facing and relationship-building skills
• Good knowledge of health and safety, quality standards and site management processes
• Experience managing multiple projects, contracts or workstreams at the same time
• Strong planning, organisation, reporting and decision-making skills
• Full UK driving licence

Highly Relevant Job Titles

This role may suit candidates currently working as a Branch Manager, Operations Manager, Senior Contracts Manager, Contracts Manager, Planned Works Manager, Refurbishment Contracts Manager, Projects Manager, Regional Operations Manager or Senior Project Manager.

Apply Now

This is a rare opportunity for an experienced Operations Manager, Branch Manager or Senior Contracts Manager to take ownership of a regional social housing refurbishment operation within a respected national property services and retrofit business. Apply today for immediate consideration.