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- Tasks: Be the go-to technical expert for customers and enhance quality standards.
- Company: Fast-growing, award-winning manufacturing business with a focus on quality.
- Benefits: Opportunity to influence major retailers and grow in a dynamic environment.
- Other info: Work alongside an established team and enjoy career growth opportunities.
- Why this job: Join a newly created role and make a real impact in quality management.
- Qualifications: Experience in food, nutraceutical, or pharma manufacturing and strong quality knowledge.
The predicted salary is between 40000 - 50000 £ per year.
Location: Lincolnshire
This is a high-profile, client-facing Customer Technical Manager role with a fast-growing, award-winning manufacturing business supplying major UK retailers. This is a brand-newly created role due to continued business growth. You will work alongside the existing Quality Management team, adding dedicated customer-facing technical support and strengthening the link between internal quality, compliance and customer expectations.
The Role
- Act as a primary technical and quality contact for customers and retailers
- Work directly with customer technical and quality teams
- Support BRCGS and customer audits
- Oversee quality control processes and testing programmes
- Lead non-conformance investigations, root cause analysis and CAPA
- Maintain and develop the QMS
- Help improve quality standards, compliance, KPIs and customer confidence
What We're Looking For
You will suit this role if you have experience as a:
- Customer Technical Manager
- Technical Manager
- Quality Manager
- QA Manager
- Quality Assurance Manager
- Technical Quality Manager
You will also bring:
- Experience in food, nutraceutical, pharma or regulated manufacturing
- Exposure to BRCGS audits and retailer standards
- Confidence dealing directly with customer technical teams
- Strong knowledge of HACCP, GMP, QMS, food safety and compliance
- A practical, improvement-focused approach to quality management
Why Apply?
- Brand-newly created Customer Technical Manager role
- High-profile, client-facing position
- Work directly with major retailers and customer technical teams
- Join a growing, investment-led manufacturing business
- Work alongside an established Quality Management team
- Real opportunity to influence audit performance, compliance and standards
If you're ready to step into a more senior, customer-facing technical quality role where you can influence audit performance, customer confidence and quality standards, apply now.
Customer Technical manager in Brampton employer: RecruitMe
Contact Detail:
RecruitMe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Technical manager in Brampton
✨Tip Number 1
Network like a pro! Reach out to people in the food, nutraceutical, or pharma sectors. Use LinkedIn to connect with current Customer Technical Managers and ask for insights about their roles. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of BRCGS audits and quality management systems. Be ready to discuss how you've tackled non-conformance issues in the past. Show them you’re not just a fit for the role, but the perfect match!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to show your interest in joining our growing team and being part of something special.
We think you need these skills to ace Customer Technical manager in Brampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Technical Manager role. Highlight your experience in food, nutraceutical, or pharma sectors, and don’t forget to mention any BRCGS audit exposure. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this high-profile role. Share specific examples of how you've improved quality standards or dealt with customer technical teams in the past. Let us know why you’re excited about joining our team!
Showcase Your Achievements: When filling out your application, don’t just list your responsibilities—show us your achievements! Whether it’s leading successful audits or improving compliance KPIs, we want to see how you’ve made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you’re keen on joining our growing team!
How to prepare for a job interview at RecruitMe
✨Know Your Stuff
Make sure you brush up on your knowledge of HACCP, GMP, and QMS. Familiarise yourself with the latest BRCGS standards and be ready to discuss how you've applied these in previous roles. This will show that you're not just a good fit, but that you’re genuinely passionate about quality management.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed customer technical issues or led non-conformance investigations. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.
✨Engage with the Interviewers
Remember, this is a client-facing role, so demonstrate your communication skills. Ask insightful questions about their current quality processes and how they handle audits. This shows that you’re not only interested in the role but also in how you can contribute to their success.
✨Be Improvement-Focused
Highlight your practical approach to quality management. Discuss any initiatives you've led that improved compliance or customer confidence. This will resonate well with the company’s goal of enhancing quality standards and KPIs.