Repairs Scheduler – Social Housing & Property Maintenance in London

Location: Newhouse, North Lanarkshire, conveniently located off the M8, within commuting distance of Glasgow, Motherwell, Bellshill and Coatbridge.

Salary: Up to £28,000 per annum + bonus opportunity up to 25%

Contract: Permanent | Full Time | Office Based

Are you an experienced Repairs Scheduler, Maintenance Planner or Scheduling Coordinator who knows how to keep busy trade operatives' diaries running smoothly? Do you understand the difference between scheduling a plumber, joiner, electrician or painter, and how quickly priorities can change when an emergency repair comes in?

RecruitME is recruiting several Repairs Schedulers / Scheduling Assistants for an established UK property maintenance and asset management business based in Newhouse, North Lanarkshire. You'll join a supportive scheduling team coordinating reactive repairs, maintenance appointments and void property works, predominantly across social housing properties. If you have experience scheduling multiple trades within social housing, property maintenance, responsive repairs or facilities management, we'd love to hear from you.

The Role

• Coordinate daily workloads, allocate maintenance jobs and ensure repairs are completed efficiently and within agreed timescales.
• Schedule reactive repairs and maintenance appointments for multiple trade operatives, including plumbers, joiners, electricians, painters and builders.
• Manage daily operative diaries, work orders and appointment schedules.
• Prioritise emergency repairs alongside routine maintenance jobs.
• Reallocate work and reschedule appointments when urgent jobs arise.
• Understand trade requirements and estimate realistic repair durations.
• Liaise directly with tenants, residents, clients and maintenance teams.
• Monitor outstanding repairs, response times and completion deadlines.
• Update computerised scheduling and repairs management systems.
• Review completed works, operative notes, photographs and supporting documentation.
• Coordinate subcontractor jobs and support contract performance targets.

The ability to stay organised, make quick decisions and communicate confidently when plans change is essential.

What We're Looking For

• Previous experience as a Repairs Scheduler, Maintenance Scheduler, Works Planner, Repairs Planner or Scheduling Coordinator.
• Experience scheduling reactive maintenance or repairs across multiple building trades.
• A background in social housing repairs, property maintenance, building maintenance or facilities management.
• Good understanding of trade operatives' workloads and realistic repair times.
• Experience managing busy diaries, changing priorities and emergency appointments.
• Strong communication and customer service skills, including dealing with residents and clients.
• Confidence using computerised scheduling, job management or CAFM systems.
• Excellent organisational skills, attention to detail and the ability to remain calm under pressure.
• Social housing experience is preferred but not essential. We also welcome applications from experienced Facilities Management Schedulers who have coordinated reactive, multi-trade maintenance.

Salary and Benefits

• Salary up to £28,000 per annum.
• Performance bonus opportunity of up to 25%, subject to scheme terms.
• 23 days annual leave plus public holidays, increasing with service.
• Company pension.
• Employee Assistance Programme and wellbeing support.
• Employee referral bonus.
• Training and development opportunities.
• On-site parking.

You'll work in a busy, high-volume environment where emergency repairs can require a response within two hours, while routine repairs may have completion timescales of up to 28 days. The ability to stay organised, make quick decisions and communicate confidently when plans change is essential.

Training will be provided on the company's internal systems.