At a Glance
- Tasks: Lead the creation of a new MSP Client Council and drive innovation strategies.
- Company: Join Boston Consulting Group, a pioneer in business strategy since 1963.
- Benefits: Competitive salary, diverse teams, and opportunities for professional growth.
- Other info: Dynamic environment with a focus on collaboration and impactful decision-making.
- Why this job: Shape the future of growth in the age of AI with industry leaders.
- Qualifications: 8-10 years of experience in client-facing or innovation roles required.
The predicted salary is between 80000 - 100000 £ per year.
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation— inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
You will build and scale a new MSP capability that anchors MSP strategy, innovation, and investment decisions in the priorities of industry leaders and BCG clients. This role is accountable for systematically translating outside-in client insight into MSP portfolio choices, AI product direction, and the allocation of senior leadership time and capital. You will build the MSP Client Council from the ground up as a flagship, invitation-only platform for a select group of global commercial leaders (CMOs, CROs, CCOs), designed to shape—not react to—the future of growth in the age of AI. This is not a traditional council or event series. It is a high-trust, closed-door peer forum and working platform where senior executives engage on their most critical growth challenges and directly influence MSP's priorities, innovation agenda, partnership strategy, and investment decisions.
You will operate at the intersection of senior industry leaders, clients, MSP leadership, Topic and AI Product teams, and ecosystem partners to ensure innovation is co-created with clients and directly linked to commercial impact. You will ensure the Council becomes a core MSP engine—systematically connecting senior client insight to concrete decisions on growth, end-to-end commercial system transformation (across marketing, sales, pricing, and customer experience), AI-led innovation, and ecosystem partnerships. This role is designed to expand in scope and influence as the Client Council & Innovation capability matures.
Key activities and responsibilities
- Client Council formation & execution
- Own the vision, design, and evolution of the MSP Client Council(s) as a senior, decision-shaping platform
- Orchestrate a year-round engagement model (1:1 dialogues, small-group interactions, and targeted co-creation sessions), ensuring continuity beyond flagship moments
- Lead direct engagement with Council members to surface forward-looking priorities, risks, and unmet needs
- Client-led innovation, alliances & portfolio shaping
- Shape and activate co-creation opportunities with clients and ecosystem partners around priority problems
- Position the Council as a launchpad for joint innovation—connecting client needs, MSP IP, and alliance ecosystems into scalable, differentiated solutions
- Translate Client Council insights into clear implications and recommendations for MSP topic priorities, offer development, AI product roadmaps, and innovation investments
- Ensure a direct and measurable link between identified priorities and commercial outcomes
- Selectively translate Council insights into high-impact external narratives, while preserving confidentiality and exclusivity
- Strategic integration across MSP
- Serve as the central connector between Council insights, MSP practice leadership, strategic alliance partners, and account teams
- Ensure Client Council themes are embedded in MSP planning cycles and flagship moments
- Partner with CCOs and account leadership to activate insights across priority accounts
- Drive visible pull-through into accounts (e.g., new opportunities, deeper engagement, expanded mandates)
- Institutionalizing client signal
- Capture Council insights and distil recurring themes into clear, decision-ready implications for MSP leadership
- Build and maintain a shared source of truth on Council-driven priorities across MSP strategy, portfolio, and AI investment discussions
- Elevate Council input from anecdotal feedback to a structured, trusted input into MSP's growth, innovation, and investment decisions
YOU'RE GOOD AT
Successful candidates will be comfortable operating in a 'start-up mode' within BCG, navigating multiple stakeholders, and balancing strategic perspective with hands-on execution. They thrive in ambiguity, adapt to evolving priorities, and proactively support team and project needs. In particular, you will demonstrate the ability to:
- Orchestrate complex agendas, align senior stakeholders, and drive execution in a distributed organization
- Manage and deliver projects efficiently, including hands-on work (e.g., slide development, structured communication, light analytics)
- Build trust and engage confidently with C-suite executives and senior BCG leaders in high-stakes, unstructured settings
- Connect immediate client needs with longer-term strategic and innovation implications
What You'll Bring
Education and Experience
- Bachelor's degree required; advanced degree preferred
- Prior experience at BCG strongly preferred (e.g., Project Leader, Consultant, Senior KT, or BST Manager)
- 8–10 years of relevant work experience (ideally in client-facing or innovation roles)
- Strong interest in marketing, sales, and pricing topics
Other Skills
- Excellent command of English
- Strong work ethic; service-oriented, autonomous, and proactive
- Ability to multitask, prioritize, and operate effectively in a fast-paced, matrixed environment
- Strong written and verbal communication skills
- Strong problem-solving and analytical capabilities
- Ability to influence senior stakeholders; high credibility and strong interpersonal skills
- Collaborative team player with sound judgment and discretion
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer.
Global Offer Senior Manager - MSP Client Council & Innovation in London employer: Recruitics
At Boston Consulting Group, we pride ourselves on fostering a dynamic and inclusive work environment that empowers our employees to drive meaningful change. As a Global Offer Senior Manager, you will have the unique opportunity to shape innovative strategies alongside industry leaders while benefiting from extensive professional development resources and a collaborative culture that values diverse perspectives. Our commitment to employee growth, coupled with our strategic location, ensures that you will be at the forefront of transformative initiatives in the age of AI, making BCG an exceptional employer for those seeking impactful careers.
StudySmarter Expert Advice🤫
We think this is how you could land Global Offer Senior Manager - MSP Client Council & Innovation in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry leaders, attend events, and join relevant online forums. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to articulate your skills and experiences clearly and confidently. Tailor your message to highlight how you can contribute to the company's goals, especially in areas like innovation and client engagement.
✨Tip Number 4
Don't forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm and keeps you on their radar as they make their decision.
We think you need these skills to ace Global Offer Senior Manager - MSP Client Council & Innovation in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Global Offer Senior Manager role. Highlight your relevant experience in client-facing or innovation roles, and don’t forget to showcase your ability to connect client needs with strategic implications.
Showcase Your Skills:We want to see your strong written communication skills shine through. Use clear, concise language and structure your application to reflect your problem-solving abilities and how you can influence senior stakeholders effectively.
Be Authentic:Let your personality come through in your application. We value authenticity, so don’t hesitate to share your passion for marketing, sales, and pricing topics, and how they relate to the role you’re applying for.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Recruitics
✨Know Your BCG Inside Out
Before stepping into the interview, make sure you’ve done your homework on Boston Consulting Group. Understand their core values, recent projects, and how they blend digital and human capabilities. This knowledge will help you connect your experience to their mission and demonstrate your genuine interest in the company.
✨Prepare for Strategic Conversations
Given the role's focus on client engagement and innovation, be ready to discuss how you've previously orchestrated complex agendas and engaged with senior stakeholders. Prepare specific examples that showcase your ability to drive execution and manage projects efficiently, as these will resonate well with the interviewers.
✨Showcase Your Problem-Solving Skills
During the interview, highlight your analytical capabilities and problem-solving approach. Be prepared to tackle hypothetical scenarios related to client needs and innovation challenges. This will not only demonstrate your critical thinking but also your readiness to thrive in a fast-paced environment.
✨Build Trust and Confidence
Since this role involves engaging with C-suite executives, practice how you can build trust quickly. Use your interpersonal skills to convey confidence and credibility. Share stories that illustrate your collaborative nature and sound judgment, as these traits are essential for success in this position.
