Global Learning Experience Design Manager in London

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

You will design learning experiences for our global Risk function that are engaging, practical, and behaviorally impactful. Your work will help employees not only understand compliance requirements but apply them confidently in their day-to-day roles, strengthening how risk awareness shows up across the firm.

You will take a holistic approach to learning design, identifying key compliance moments across the employee journey and building the right mix of formal training, digital learning, and moment-of-need resources. You will connect content across topics to create a cohesive learning experience that drives sustained behaviour change at scale.

In this role, you will:

• Design effective, engaging, and behaviour-changing learning experiences
• Distil complex regulatory and policy requirements into accessible, learner-friendly formats by using storytelling, real-world scenarios, and behaviourally driven design approaches that help learners internalise expectations and confidently apply them in their day-to-day roles
• Create compelling, eLearning and multi-modal learning (e.g., live classroom, virtual live, on-demand, interactive eLearning, microlearning, workflow-based learning)
• Conduct learner and stakeholder analysis to understand needs, knowledge gaps, and risk areas to shape targeted, learner-centric solutions
• Partner with subject matter experts and stakeholders to ensure accuracy, relevance, and impact
• Drive alignment between stakeholders and advocate for learner-centric, high-quality solutions
• Manage multiple learning projects from scoping through delivery, ensuring high-quality outcomes
• Build and execute detailed project plans, tracking deliverables and ensuring timely rollout

You bring 5+ years of experience in instructional design, learning experience design, or a related field. You design engaging, behaviourally driven learning that translates complex topics into practical application. You apply strong critical thinking and storytelling to turn policies into clear, compelling narratives. You work confidently with stakeholders, balancing perspectives while advocating for high-quality solutions. You manage multiple projects end-to-end, delivering high-quality outcomes on time. You bring experience with digital learning tools (e.g., Articulate 360, Rise, Adobe Captivate) and multi-modal formats. You collaborate effectively across global, cross-functional teams in a fast-paced environment.

You will work closely with BCG's Risk and Compliance team, partnering with subject matter experts, Legal, HR, and Learning & Development colleagues across the firm. This is a highly collaborative, global environment where you will engage with diverse stakeholders to shape and deliver impactful learning solutions. You will operate within a matrixed organization, building strong relationships to align priorities and drive high-quality outcomes.