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- Tasks: Lead daily operations at a vibrant bike park and ensure an amazing visitor experience.
- Company: Thriving bike park in Mid Wales, part of a passionate MTB community.
- Benefits: Competitive salary, hands-on role, and the chance to shape a growing business.
- Why this job: Join a dynamic team and make a real impact in the outdoor adventure industry.
- Qualifications: Strong communication skills and experience in managing visitor attractions required.
- Other info: Exciting opportunity for career growth in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
We are recruiting for an experienced and driven Operations Manager to join a thriving and fast-growing bike park based in Mid Wales, at the heart of a passionate MTB community. Since launching in 2019, the park has grown rapidly and now welcomes up to 800 riders each weekend. This is an exciting opportunity to play a key role in shaping the future of a dynamic outdoor business with ambitious growth plans. This is a hands-on and strategic position requiring a highly organised, people-focused individual who can confidently manage day-to-day operations while contributing to long-term development. You will work closely with senior leadership and fellow managers to ensure safe, efficient, and profitable operations, while maintaining an exceptional visitor experience and the authenticity of the park’s MTB offering.
Key Responsibilities
- Lead the day-to-day running of the park, ensuring the safety and enjoyment of visitors and staff
- Oversee facilities, uplift operations, events delivery, and general site efficiency
- Ensure full compliance with safety protocols, risk assessments, and operational procedures
- Drive profitability through operational efficiency and cost control
- Support business growth by ensuring appropriate resources and infrastructure are in place
- Produce weekly reports including visitor numbers, financial performance, and key metrics
- Work closely with the medical team to ensure effective injury management processes
- Act as Incident Commander during emergencies
- Take on Duty Manager responsibilities as required, including weekends and Bank Holidays
- Proactively manage the on-site guest experience to drive positive reviews and repeat visits
- Recruit, train, and motivate a diverse team, including rota management and performance support
Requirements
Essential:
- Excellent communication and interpersonal skills
- Highly organised with strong attention to detail and data-driven decision-making
- Proven experience managing a high-quality visitor attraction or similar environment
- Demonstrated experience leading and motivating teams
- Strong understanding of the MTB and/or outdoor sector
- IT literate (Microsoft Office and willingness to learn new systems)
- Flexible and adaptable, with availability to work weekends
- Full UK driving licence
Desirable:
- IOSH Managing Safely and/or NEBOSH National General Certificate
- MTB riding experience
- Outdoor First Aid qualification
- Forestry or land management experience
- Welsh language skills
Additional Information
- This is a fully site-based role in Machynlleth (no remote or hybrid working available)
- You will be required to take on Duty Manager responsibilities in line with business needs
How to Apply: Please submit your CV along with a brief cover note outlining your relevant experience and interest in the role.
Operations Manager Bike Park in Machynlleth employer: RecruitedUK
Contact Detail:
RecruitedUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager Bike Park in Machynlleth
✨Tip Number 1
Network like a pro! Get involved in local MTB events or community gatherings. Chat with folks in the industry, share your passion for biking, and let them know you're on the lookout for an Operations Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience managing visitor attractions, create a portfolio that highlights your achievements. Include metrics like visitor numbers and financial performance to demonstrate your impact. This will make you stand out when you apply through our website.
✨Tip Number 3
Prepare for interviews by researching the park's operations and its community. Think about how you can contribute to their growth plans and enhance the visitor experience. Bring your ideas to the table during the interview – it shows you're proactive and genuinely interested!
✨Tip Number 4
Don’t forget to follow up! After applying or interviewing, drop a quick email thanking them for the opportunity and reiterating your enthusiasm for the role. It keeps you on their radar and shows your commitment to joining their team.
We think you need these skills to ace Operations Manager Bike Park in Machynlleth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing visitor attractions and any relevant skills that match the job description. We want to see how your background aligns with our needs!
Craft a Compelling Cover Note: Your cover note is your chance to shine! Keep it brief but impactful, explaining why you're passionate about the role and how your experience makes you a great fit. We love seeing genuine enthusiasm for the MTB community!
Showcase Your People Skills: Since this role is all about leading a team and ensuring a fantastic visitor experience, make sure to highlight your communication and interpersonal skills. Share examples of how you've motivated teams or improved guest experiences in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at RecruitedUK
✨Know Your MTB Stuff
Make sure you brush up on your knowledge of mountain biking and the outdoor sector. Being able to speak confidently about trends, safety protocols, and visitor experiences will show that you're genuinely passionate about the role and the community.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Think about specific situations where you motivated staff or improved operations. This will demonstrate your ability to manage a diverse team effectively.
✨Be Data-Driven
Since the role involves producing reports on visitor numbers and financial performance, be ready to discuss how you've used data to make decisions in the past. Highlight your attention to detail and how it has positively impacted operations.
✨Emphasise Your Flexibility
This position requires weekend work and adaptability. Be upfront about your availability and share examples of how you've managed similar demands in previous jobs. This will reassure them that you're committed to the role and the park's success.