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For Companies At a Glance
- Tasks: Lead daily operations and ensure exceptional guest experiences in hospitality.
- Company: Join a prestigious club known for its excellence and vibrant atmosphere.
- Benefits: Enjoy meals, uniform perks, discounts, and a supportive team culture.
- Why this job: Be the heartbeat of hospitality, making memorable moments for guests every day.
- Qualifications: Experience in hospitality management and strong communication skills are essential.
- Other info: Flexibility to work evenings and weekends is required.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
As Duty Manager, you’ll be the heartbeat of daily operations, ensuring every guest experience is seamless, warm, and memorable. From overseeing front-of-house teams to coordinating private events and maintaining service standards, you’ll play a key role in upholding the club’s reputation for excellence.
Key Responsibilities:
- Lead and support hospitality teams across reception, dining, and leisure areas
- Ensure smooth daily operations and swift resolution of any issues
- Liaise with members and guests to deliver a personalised experience
- Uphold health & safety, compliance, and brand standards
- Assist with staff training, scheduling, and performance management
What We’re Looking For:
- Previous experience in hospitality or leisure management
- Impeccable communication and leadership skills
- Calm under pressure, with a hands-on approach and eye for detail
- A natural host — warm, professional, and discreet
- Flexibility to work evenings and weekends as required
What You’ll Receive:
- A stunning work environment surrounded by landscaped grounds
- Supportive team culture and opportunities for progression
- Staff perks including meals, uniform, and club discounts
- The chance to be part of something truly special
Duty Manager - Hospitality employer: Recruitcorp Ltd T/a Franklyn Associates
Contact Detail:
Recruitcorp Ltd T/a Franklyn Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Hospitality
✨Tip Number 1
Familiarise yourself with the specific hospitality standards and practices of our club. Understanding our unique approach to guest experiences will help you demonstrate your alignment with our values during the interview.
✨Tip Number 2
Network with current or former employees in the hospitality sector. They can provide insights into the company culture and expectations, which can be invaluable when discussing your fit for the role.
✨Tip Number 3
Prepare examples from your past experience that showcase your leadership skills and ability to handle pressure. Being able to articulate these situations will highlight your suitability for the Duty Manager position.
✨Tip Number 4
Showcase your passion for hospitality by staying updated on industry trends and best practices. This knowledge can set you apart and demonstrate your commitment to delivering exceptional guest experiences.
We think you need these skills to ace Duty Manager - Hospitality
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or leisure management. Emphasise your leadership skills and any specific achievements that demonstrate your ability to enhance guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality. Mention specific examples of how you've successfully managed teams or resolved issues in previous roles, and express your enthusiasm for the position.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as communication, problem-solving, and attention to detail. Use concrete examples to illustrate these skills in action.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial in the hospitality industry.
How to prepare for a job interview at Recruitcorp Ltd T/a Franklyn Associates
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your previous roles where you successfully led a team or resolved conflicts. This will show your potential employer that you can handle the responsibilities of the position.
✨Emphasise Your Customer Service Experience
Highlight your experience in hospitality and how you've gone above and beyond to ensure guest satisfaction. Be ready to share specific instances where you created memorable experiences for guests, as this aligns with the role's focus on delivering personalised service.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle various situations, such as dealing with difficult guests or managing staff during peak times. Practising your responses to these scenarios will help you feel more confident and articulate during the interview.
✨Demonstrate Your Knowledge of Health & Safety Standards
Since upholding health and safety standards is crucial in this role, be prepared to discuss your understanding of compliance regulations. Showing that you prioritise safety and have experience implementing these standards will make you a strong candidate.
