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- Tasks: Manage sea freight shipments and ensure top-notch customer service.
- Company: Established freight forwarding business in Redditch with a supportive culture.
- Benefits: Competitive salary, full-time hours, and a friendly working environment.
- Why this job: Join a dynamic team and expand your skills in multimodal freight operations.
- Qualifications: 2+ years in sea freight operations and strong communication skills.
- Other info: Opportunity for training and career growth in a fast-paced logistics environment.
The predicted salary is between 34000 - 36000 £ per year.
Recruitable Staffing are proud to be recruiting for an experienced Ocean Freight / Multimodal Operator.
Salary: £34,000 - £36,000 per annum, depending on experience
Location: Redditch area
Job Type: Full-time, Permanent
Hours: Monday to Friday, 08:00 - 17:00
This is a fantastic opportunity for someone with a strong background in sea freight operations who is looking to further develop their experience within a busy and varied logistics environment. The successful candidate will be responsible for managing shipments from start to finish, ensuring a high level of service is delivered throughout the process. The role will focus primarily on sea freight imports and exports, with some involvement in air and road freight operations. Training can be provided where needed. There is also a commercial aspect to the role, including outbound contact with customers to support wider business activity.
Key Responsibilities- Manage sea freight import and export shipments from quotation through to final delivery
- Support air and road freight bookings where required
- Liaise with customers, overseas agents, hauliers, and suppliers
- Arrange customs clearance and final delivery
- Monitor shipments and resolve operational issues efficiently
- Ensure accurate job costing and invoicing
- Deliver a high standard of customer service throughout
- Make outbound calls to support customer relationships and business activity
- A minimum of 2 years' experience within sea freight operations
- Good working knowledge of customs clearance procedures
- Excellent attention to detail and accuracy
- Ability to manage multiple tasks in a fast-paced environment
- Strong communication and customer service skills
- Previous exposure to air and road freight would be advantageous, but is not essential
- Competitive salary of £34,000 - £36,000, depending on experience
- Full-time, permanent opportunity
- Supportive and friendly working environment
- Opportunity to broaden experience across multimodal freight
If you have the relevant experience and are looking for your next opportunity within freight forwarding, Recruitable Staffing would love to hear from you.
Freight Forwarder in Redditch employer: Recruitable Staffing Solutions
Contact Detail:
Recruitable Staffing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarder in Redditch
✨Tip Number 1
Network like a pro! Reach out to your connections in the freight forwarding industry and let them know you're on the lookout for opportunities. Sometimes, it's all about who you know, so don't be shy about asking for referrals or advice.
✨Tip Number 2
Prepare for interviews by brushing up on your sea freight knowledge. Be ready to discuss customs clearance procedures and how you've handled operational issues in the past. Show them you’re not just a candidate, but the right fit for their team!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Freight Forwarder in Redditch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sea freight operations. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about freight forwarding and how your background makes you the perfect fit for this role. Keep it engaging and personal!
Show Off Your Communication Skills: Since the role involves liaising with customers and suppliers, make sure your application reflects your strong communication skills. We love candidates who can convey their thoughts clearly and effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity in the Redditch area!
How to prepare for a job interview at Recruitable Staffing Solutions
✨Know Your Freight Basics
Make sure you brush up on your sea freight operations knowledge. Understand the key processes involved in managing shipments, customs clearance, and the differences between ocean, air, and road freight. This will show that you're not just familiar with the role but genuinely interested in it.
✨Showcase Your Customer Service Skills
Since the role involves liaising with customers and maintaining relationships, be ready to share examples of how you've delivered excellent customer service in the past. Think about specific situations where you resolved issues or went above and beyond for a client.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios related to freight forwarding. For instance, how would you handle a shipment delay? Practise your responses to demonstrate your problem-solving skills and ability to manage multiple tasks under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's approach to training in multimodal freight or how they measure success in customer service. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.