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- Tasks: Manage sea freight shipments and ensure top-notch customer service.
- Company: Established freight forwarding business in Redditch with a supportive culture.
- Benefits: Competitive salary, full-time hours, and a friendly working environment.
- Why this job: Join a dynamic team and broaden your experience in multimodal freight operations.
- Qualifications: 2 years' experience in sea freight and strong communication skills.
- Other info: Opportunity for training and career growth in a fast-paced logistics environment.
The predicted salary is between 34000 - 36000 £ per year.
Recruitable Staffing are proud to be recruiting for an experienced Ocean Freight / Multimodal Operator to join an established freight forwarding business based in the Redditch area. This is a fantastic opportunity for someone with a strong background in sea freight operations who is looking to further develop their experience within a busy and varied logistics environment. The successful candidate will be responsible for managing shipments from start to finish, ensuring a high level of service is delivered throughout the process.
The role will focus primarily on sea freight imports and exports, with some involvement in air and road freight operations. Training can be provided where needed. There is also a commercial aspect to the role, including outbound contact with customers to support wider business activity.
Key Responsibilities- Manage sea freight import and export shipments from quotation through to final delivery
- Support air and road freight bookings where required
- Liaise with customers, overseas agents, hauliers, and suppliers
- Arrange customs clearance and final delivery
- Monitor shipments and resolve operational issues efficiently
- Ensure accurate job costing and invoicing
- Deliver a high standard of customer service throughout
- Make outbound calls to support customer relationships and business activity
- A minimum of 2 years' experience within sea freight operations
- Good working knowledge of customs clearance procedures
- Excellent attention to detail and accuracy
- Ability to manage multiple tasks in a fast-paced environment
- Strong communication and customer service skills
- Previous exposure to air and road freight would be advantageous, but is not essential
- Competitive salary of £34,000 - £36,000, depending on experience
- Full-time, permanent opportunity
- Supportive and friendly working environment
- Opportunity to broaden experience across multimodal freight
If you have the relevant experience and are looking for your next opportunity within freight forwarding, Recruitable Staffing would love to hear from you.
Freight Forwarder employer: Recruitable Staffing Solutions
Contact Detail:
Recruitable Staffing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarder
✨Tip Number 1
Network like a pro! Reach out to your connections in the freight forwarding industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your sea freight knowledge. Be ready to discuss customs clearance procedures and how you’ve handled operational issues in the past. Show them you’re the expert they need!
✨Tip Number 3
Don’t just wait for job postings; be proactive! Reach out directly to companies you admire, like the one in Redditch. Express your interest and ask if they have any upcoming roles that suit your skills.
✨Tip Number 4
When you find a role you like, apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who are eager to join the freight forwarding world.
We think you need these skills to ace Freight Forwarder
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sea freight operations. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you the perfect fit for our team. Keep it friendly and professional!
Show Off Your Communication Skills: Since this role involves liaising with customers and suppliers, make sure your application reflects your strong communication skills. We love candidates who can convey their thoughts clearly and effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Recruitable Staffing Solutions
✨Know Your Freight Basics
Make sure you brush up on your knowledge of sea freight operations, customs clearance procedures, and multimodal logistics. Being able to speak confidently about these topics will show that you're not just familiar with the role but genuinely interested in it.
✨Showcase Your Customer Service Skills
Since the role involves liaising with customers and managing relationships, prepare examples of how you've delivered excellent customer service in the past. Think about specific situations where you resolved issues or went above and beyond for a client.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle operational issues or manage multiple tasks in a fast-paced environment. Practise your responses to these scenarios so you can demonstrate your problem-solving skills and ability to stay organised under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company’s operations or team dynamics. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.