At a Glance
- Tasks: Be the friendly face of our office, welcoming clients and managing calls.
- Company: Join a well-established business with a supportive and professional culture.
- Benefits: Enjoy a competitive salary, 25 days holiday, and a full-time role.
- Other info: Perfect for those who thrive in a busy, dynamic office setting.
- Why this job: Make a real impact by creating a welcoming environment for visitors and colleagues.
- Qualifications: Previous receptionist experience and strong organisational skills are essential.
The predicted salary is between 25000 - 25000 £ per year.
Salary: £25,000
Location: Newmarket, Suffolk
Contract: Full Time | Office Based | 37.5 hours per week
Front of House Receptionist with good administration skills.
Are you polished, personable, and thrive on being the first point of contact? We are recruiting for a professional and highly organised Front of House Receptionist to join a well-established business. This is a key role within the business, ideal for someone who enjoys creating a welcoming environment, supporting visitors and colleagues, and ensuring the office runs smoothly day to day.
The Role
- Welcoming clients and visitors in a warm, professional, and confident manner
- Managing incoming calls and directing enquiries efficiently
- Handling day-to-day administrative tasks, including post
- Maintaining a smart, tidy, and well-presented reception and office areas
- Updating internal systems accurately and efficiently
- Providing proactive support to colleagues and responding promptly to queries
- Assisting with the smooth running of the office and daily operations
About You
- Previous experience in a Receptionist or Front of House position
- A polished, professional, and confident manner
- Strong organisational and administrative skills
- The ability to work independently and use initiative
- A calm approach when working in a busy environment
- Good working knowledge of Microsoft Office
- A reliable, proactive attitude and a strong team-player mindset
Salary & Benefits
- Salary: £25,000
- Hours: 37.5 hours per week
- Holiday: 25 days
If you enjoy working in a client-facing role and take pride in delivering outstanding front-of-house service with great administration skills, this is an excellent opportunity to join a friendly and professional organisation.
Receptionist / Administrator in Newmarket employer: RecruitAbility
Recruitability is an exceptional employer that fosters a dynamic and collaborative work culture in Bishop's Stortford, offering a hybrid working model that promotes work-life balance. With a focus on employee growth, you will have the opportunity to develop your skills in social media strategy and content creation while being part of a supportive team that values creativity and innovation. The competitive salary and engaging projects make this role not just a job, but a meaningful career path in the ever-evolving digital landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Administrator in Newmarket
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at RecruitAbility. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like RecruitAbility before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist / Administrator in Newmarket
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to RecruitAbility:Your cover letter is your chance to shine! Tell us why you want to work at RecruitAbility specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at RecruitAbility!
How to prepare for a job interview at RecruitAbility
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
