At a Glance
- Tasks: Support marketing activities, assist with product launches, and manage customer enquiries.
- Company: Join a growing business with well-known consumer brands in a collaborative environment.
- Benefits: Earn £25,000 per year, enjoy 20 days holiday, and access a pension scheme.
- Other info: Great opportunity for recent graduates or A-Level students to grow in a supportive team.
- Why this job: Kickstart your marketing career with hands-on experience in brand management and e-commerce.
- Qualifications: Strong communication skills and a passion for marketing are essential.
The predicted salary is between 25000 - 25000 £ per year.
An exciting opportunity has arisen for a Brand & Customer Assistant to join a growing business with a portfolio of well-established consumer brands sold across the UK and internationally. This role is ideal for someone looking to develop a career in marketing while gaining hands-on experience across brand management, customer service, content creation and e-commerce. This position would suit a recent graduate or A-Level student, who is looking for the opportunity to carve a career in product and brand marketing.
The role of Brand & Customer Assistant:
- Support the day-to-day delivery of marketing and brand activities
- Assist with product launches, content creation and social media activity
- Manage marketing administration including product forms, sample requests and general enquiries
- Upload and maintain product content across company and retailer websites
- Work closely with Product, Sales and Supply teams to ensure product information is accurate and consistent
- Support UK and international sales teams with marketing content and assets
- Monitor customer reviews and feedback, identifying trends and opportunities for improvement
- Act as a first point of contact for customer enquiries via phone, email, social media and online platforms
- Assist with trade shows, events, marketing collateral and asset management
To be successful in the role of Brand & Customer Assistant:
- Strong written and verbal communication skills
- Excellent organisational skills with strong attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Customer-focused with a professional and positive approach
- Good understanding of marketing principles and digital platforms
- Strong problem-solving skills and a proactive attitude
- Confident using Microsoft Office, including Word, Excel, Outlook and PowerPoint
- Familiarity with social media platforms and digital marketing tools
- Ability to analyse information and identify trends and insights
The Salary and Package for the Brand & Customer Assistant role:
- Basic salary of £25,000+ per annum
- 20 days holiday plus bank holidays
- Additional holiday entitlement based on length of service
- Pension scheme
- Opportunity to develop a long-term career within marketing and brand management
- Supportive and collaborative working environment
Please apply online or call for more information.
Brand & Customer Assistant in Hatfield employer: RecruitAbility
Recruitability is an exceptional employer that fosters a dynamic and collaborative work culture in Bishop's Stortford, offering a hybrid working model that promotes work-life balance. With a focus on employee growth, you will have the opportunity to develop your skills in social media strategy and content creation while being part of a supportive team that values creativity and innovation. The competitive salary and engaging projects make this role not just a job, but a meaningful career path in the ever-evolving digital landscape.
