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- Tasks: Support customers and manage administrative tasks in a dynamic insurance environment.
- Company: Join a successful insurance company with beautiful offices near Bishop's Stortford.
- Benefits: Enjoy a competitive salary, annual bonus, and free parking.
- Why this job: Kickstart your career with full training and great long-term prospects in a friendly team.
- Qualifications: Outgoing personality, previous office experience, strong communication skills, and good IT knowledge required.
- Other info: This is a full-time, office-based role with no remote work options.
The predicted salary is between 18400 - 20000 £ per year.
Salary: £23k - £25k DOE + bonus
Location: Bishop's Stortford, Herts
Term: Permanent, Full Time office based
Our client is a highly successful Insurance company based in beautiful offices on the outskirts of Bishop's Stortford. (Please note: this is not a motor insurance or call centre environment.)
My client has a rare opportunity for a trainee to join their busy and friendly team where they will offer full training in this fantastic career.
The key attribute that my client is looking for is an outgoing and engaging personality. You will be forging close working relationships with insurance brokers, so you must be confident, hardworking and enthusiastic with some previous office experience and the ability and willingness to learn.
This is a really fantastic opportunity for the right candidate to learn a fascinating industry from the ground upwards which could result in great long term career prospects.
The role of Administrator & Customer Support Assistant:
- Initially you will be learning and shadowing the managers and directors and once trained you will be:
- Quoting for new business
- Issuing documents eg renewal documents and renewal terms
- Managing queries
- Liaising with external contacts and businesses
- Making decisions independently rather than relying solely on systems
- Working with a variety of different clients, brokers and industries
To be considered for the role of Administrator & Customer Support Assistant:
- An outgoing and engaging personality is essential
- Previous office experience eg admin, customer service etc
- Strong written and spoken communication skills in the English language
- Possess good IT skills using Microsoft 365 and the ability to use or learn their in-house system
- Hardworking
- Enthusiastic
- Possess excellent customer service skills
- Demonstrate excellent organisational skills, pay close attention to detail and work in a logical and thorough manner
The package for the role of Administrator & Customer Support Assistant:
£23k - £25k DOE + annual bonus
Hours: Monday to Friday 9am to 5pm. This is a full-time, office based role and there is no option for hybrid or working from home.
Free Parking
If you are interested in this role, please apply on-line or call Lucy Fowler for more information.
This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.
Admininistrator & Customer Support Assistant employer: RecruitAbility Ltd
Contact Detail:
RecruitAbility Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admininistrator & Customer Support Assistant
✨Tip Number 1
Show off your outgoing personality! When you get the chance to speak with someone from the company, whether it's during a phone call or an informal chat, let your enthusiasm shine through. This role values engaging personalities, so be sure to express your excitement about the opportunity.
✨Tip Number 2
Familiarise yourself with the insurance industry basics. Even though you’ll receive training, having a foundational understanding of how insurance works can set you apart. Research common terms and processes to demonstrate your eagerness to learn and adapt.
✨Tip Number 3
Prepare to discuss your previous office experience in detail. Think of specific examples where you showcased your organisational skills or provided excellent customer service. Relating these experiences to the responsibilities of the role will help you stand out.
✨Tip Number 4
Practice your communication skills. Since strong written and spoken communication is essential for this role, consider doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently when it comes time to speak with the hiring team.
We think you need these skills to ace Admininistrator & Customer Support Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administration and customer support. Emphasise any previous office roles and skills that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your outgoing personality and enthusiasm for the role. Mention specific examples of how your skills and experiences make you a great fit for the position.
Highlight Communication Skills: Since strong written and spoken communication skills are essential, ensure your application is free from errors and clearly conveys your message. Use professional language and structure.
Show Willingness to Learn: In your application, express your eagerness to learn and grow within the company. Mention any relevant training or courses you've completed that demonstrate your commitment to personal development.
How to prepare for a job interview at RecruitAbility Ltd
✨Show Your Outgoing Personality
Since the role requires an outgoing and engaging personality, make sure to showcase your friendly nature during the interview. Smile, maintain eye contact, and be enthusiastic about the opportunity.
✨Demonstrate Your Communication Skills
Strong written and spoken communication skills are essential for this position. Prepare to discuss your previous experiences where you effectively communicated with clients or colleagues, and be ready to answer questions clearly and confidently.
✨Highlight Your Organisational Skills
The job involves managing queries and liaising with various contacts. Be prepared to share examples of how you've successfully organised tasks or projects in the past, demonstrating your attention to detail and logical approach.
✨Familiarise Yourself with Microsoft 365
Good IT skills are a must for this role. Brush up on your knowledge of Microsoft 365 and be ready to discuss how you've used these tools in previous roles. If you have experience with any in-house systems, mention that too!
