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For Companies At a Glance
- Tasks: Manage customer accounts, process orders, and provide product advice.
- Company: Join a leading manufacturing company in Telford with a strong reputation.
- Benefits: Earn up to £27,000 plus commission, enjoy modern facilities, and flexible hours.
- Why this job: Great opportunity for growth in a dynamic department with a focus on customer service.
- Qualifications: Experience in technical sales and proficiency in Microsoft Office are essential.
- Other info: Potential for high earnings with commission and a supportive work environment.
The predicted salary is between 24000 - 30000 £ per year.
Recruit4Staff are proud to be representing their client, a leading manufacturing company in their search for a Service Account Manager to work in their leading facility in Telford.
For the successful Service Account Manager our client is offering:
- Up to £27,000 per annum DOE
- 08:15 – 16:30 Monday to Thursday and 08:15 – 15:15 Friday\’s
- Commission – 100% of target = £350. 3% Over – Max £450 – potentially £800 per month.
- Onsite canteen with excellent & clean facilities
The Role – Service Account Manager:
- Dealing with new and existing customers base, receiving, and evaluating enquiries, generating written or verbal quotations, order receipt, order entry, acknowledgement and works orders.
- Liaising with new and existing customers regarding prices, availability and advise on our full product range and services for oil/dust extraction systems.
- Engaging with customers to converting quotations into
- Proactively seeking out new customers to increase
- Management of key accounts and the administration
- To help constantly improve our client’ s customer service, quoting, order processing and conversion
- The above list is not exhaustive and may be varied or added to as the aftermarket department is a rapidly growing area of the business. There is huge potential of departmental growth, individual growth and development
Recruit4Staff are proud to be representing their client, a leading manufacturing company in their search for a Service Account Manager to work in their leading facility in Telford.
For the successful Service Account Manager our client is offering:
- Up to £27,000 per annum DOE
- 08:15 – 16:30 Monday to Thursday and 08:15 – 15:15 Friday\’s
- Permanent position
- Excellent, modern working conditions
- Commission – 100% of target = £350. 3% Over – Max £450 – potentially £800 per month.
- Onsite canteen with excellent & clean facilities
The Role – Service Account Manager:
- Dealing with new and existing customers base, receiving, and evaluating enquiries, generating written or verbal quotations, order receipt, order entry, acknowledgement and works orders.
- Liaising with new and existing customers regarding prices, availability and advise on our full product range and services for oil/dust extraction systems.
- Engaging with customers to converting quotations into
- Proactively seeking out new customers to increase
- Management of key accounts and the administration
- To help constantly improve our client’ s customer service, quoting, order processing and conversion
- The above list is not exhaustive and may be varied or added to as the aftermarket department is a rapidly growing area of the business. There is huge potential of departmental growth, individual growth and development
What our client is looking for in a Service Account Manager:
- Proven experience selling in a technical environment, like project or installations with comparable goals and responsibilities- ESSENTIAL
- Must be experienced with Microsoft Office Programs- ESSENTIAL
- Proven experience within a Manufacturing, engineering, or distribution- ESSENTIAL
- CRM experience- PREFFERED
- Experiance scheduling engineers- PREFFERED
Key Skills or Similar Job Titles:
Internal Sales Executive, Customer Account Manager, Sales Coordinator, Business Development Executive, Inside Sales Representative.
Commutable from: Telford, Shrewsbury, Wolverhampton, Newport, Market Drayton, Bridgnorth, Wem, Walsall, Stafford Park, Halesfield, Hortonwood, Cannock
For further information about this and other positions please apply now.
This vacancy is being advertised on behalf of Recruit4staff Wrexham Limited who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Job Reference: opp-23478
Back to job search #J-18808-Ljbffr
Service Account Manager employer: Recruit4staff
Contact Detail:
Recruit4staff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Account Manager
✨Tip Number 1
Familiarise yourself with the company's product range, especially their oil and dust extraction systems. Understanding the technical aspects will help you engage more effectively with customers and demonstrate your expertise during discussions.
✨Tip Number 2
Network with professionals in the manufacturing and engineering sectors. Attend industry events or join relevant online forums to connect with potential customers and gain insights into the market trends that could benefit your role as a Service Account Manager.
✨Tip Number 3
Brush up on your CRM skills, as experience with customer relationship management software is preferred. Familiarity with these tools can streamline your workflow and improve your efficiency in managing customer accounts.
✨Tip Number 4
Prepare to discuss your previous sales experiences in technical environments. Be ready to share specific examples of how you've successfully managed accounts and converted enquiries into sales, as this will showcase your suitability for the role.
We think you need these skills to ace Service Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in a technical sales environment. Emphasise any roles where you've dealt with customer accounts, managed enquiries, or worked with manufacturing or engineering.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the requirements mentioned in the job description. Mention your experience with Microsoft Office and CRM systems, and how you can contribute to improving customer service and order processing.
Showcase Your Achievements: In your application, include specific examples of how you've successfully converted quotations into sales or managed key accounts. Use metrics where possible to demonstrate your impact in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Account Manager role.
How to prepare for a job interview at Recruit4staff
✨Showcase Your Technical Knowledge
As a Service Account Manager, you'll be dealing with technical products. Make sure to brush up on your knowledge of oil/dust extraction systems and be ready to discuss how your experience aligns with the technical aspects of the role.
✨Demonstrate Customer Engagement Skills
This role involves liaising with both new and existing customers. Prepare examples of how you've successfully engaged with clients in the past, focusing on your ability to convert enquiries into sales and manage key accounts.
✨Familiarise Yourself with CRM Tools
While CRM experience is preferred, it's essential to show that you understand the importance of customer relationship management. If you have experience with any specific CRM software, be sure to mention it during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think about challenges you've faced in previous roles, particularly in a manufacturing or engineering context, and how you overcame them.
