At a Glance
- Tasks: Maintain and repair high-speed packaging machines across the UK, ensuring top-notch efficiency.
- Company: Join a leading Manufacturing and Engineering company with a strong reputation.
- Benefits: Competitive salary, generous holiday, company van, and ongoing training opportunities.
- Other info: Flexible travel and excellent career growth potential in a supportive environment.
- Why this job: Be part of a dynamic team making a real impact in engineering and customer satisfaction.
- Qualifications: Level 3 in Mechanical/Electrical Engineering and experience with heavy plant equipment required.
The predicted salary is between 38500 - 53000 £ per year.
Recruit4staff is proud to be representing a leading Manufacturing and Engineering company in their search for a Field Service Engineer to work primarily across the Midlands, with additional coverage in Cheshire and other major UK locations, and occasional overseas travel.
Overview
As a Field Service Engineer, you will support customers across the United Kingdom ensuring high-speed packaging machines and material handling equipment are maintained to an excellent standard and operate at greater than 98% efficiency.
Responsibilities
- Complete all service, repair, warranty, and inspection jobs allocated daily to a high-quality standard.
- Work on a variety of material handling equipment, often large machinery.
- Build strong rapport and relationships with customers through professional behaviour and a customer-focused mindset.
- Troubleshoot, investigate, and resolve standard technical problems, ensuring ongoing customer satisfaction.
- Develop skills and knowledge of the organisation’s products and service.
- Comply with all legal and company standards, including the code of conduct and H&S practices.
- Travel to other areas as scheduled by the Coordinators.
Qualifications
- Mechanical / Electrical Engineering or similar qualifications to Level 3 – ESSENTIAL.
- Experienced multi-skilled engineering experience with heavy plant equipment and hydraulic systems – ESSENTIAL.
- Able to read and follow electrical wiring diagrams.
- Experience from a Heavy Plant / Material Handling background – ESSENTIAL.
- Fault finding and diagnostics of CANBUS systems and electrical fault finding.
- Must be comfortable working from heights – ESSENTIAL.
- Good IT literacy, numeracy and analytical skills.
- Flexible and adaptable, happy to be part of an on-call rota.
- Flexible travel availability, as the location will depend on the Coordinators’ schedule.
- Extensive experience installing, maintaining, and repairing electromechanical machinery (preferred).
- Knowledge of PLCs and mechatronic systems (preferred).
- Minimum Level 3 NVQ in Electrical Engineering or equivalent.
Benefits
- Salary range £38,500 – £53,000 per annum (pay reviews underway).
- Monday to Friday, 8:30 AM to 5 PM; 45 hours per week with overtime pay (Monday to Saturday X1.5, Sunday X2).
- 25 days holiday + bank holidays.
- Company van (inclusive of personal use), laptop and phone.
- Company car (where applicable).
- Health care scheme, pension, ongoing training and future development.
- Death in service.
Commuting
The Field Service Engineer position is commutable from: Cheshire, Warrington, Ellesmere Port, Manchester, Liverpool, Chester, Wrexham, Derbyshire, Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshire, Rutland, Bristol.
For additional information or to apply, please contact Recruit4staff.
Field Service Engineer employer: Recruit4staff
Join a well-established manufacturing business in Telford, where you will be part of a dynamic team that values innovation and collaboration. With a competitive salary, comprehensive benefits including company sick pay and a KPI bonus, and a commitment to employee growth, this role as an Engineering Coordinator offers a rewarding career path in a supportive work culture. Enjoy the stability of a permanent contract with a Monday to Friday schedule, allowing for a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field and let them know you're on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge. Make sure you can confidently discuss your experience with heavy plant equipment and fault finding. We want you to shine when they ask about your skills!
✨Tip Number 3
Show off your customer service skills! As a Field Service Engineer, building rapport with clients is key. Think of examples from your past roles where you went above and beyond to ensure customer satisfaction.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to get your application noticed. Plus, we’re always looking for talented individuals like you to join our team and make a difference in the engineering world.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your mechanical and electrical engineering qualifications, and any experience with heavy plant equipment. We want to see how your skills match what we're looking for!
Show Off Your Experience:In your application, don’t just list your previous jobs. Share specific examples of how you've maintained or repaired machinery, especially if it relates to high-speed packaging or material handling. This helps us see your hands-on experience!
Be Professional and Personable:Since building rapport with customers is key, let your personality shine through in your application. Use a friendly tone and show us that you’re not just technically skilled but also great at customer service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Recruit4staff
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical engineering knowledge, especially around heavy plant equipment and hydraulic systems. Be ready to discuss your experience with fault finding and diagnostics, as well as how you've tackled technical problems in the past.
✨Show Off Your Customer Skills
Since building rapport with customers is key, think of examples where you've gone above and beyond for a client. Prepare to share stories that highlight your customer-focused mindset and how you’ve maintained high standards in service and repair jobs.
✨Be Ready for Technical Questions
Expect questions about reading electrical wiring diagrams and troubleshooting CANBUS systems. Practise explaining your thought process when diagnosing issues, as this will show your analytical skills and IT literacy.
✨Flexibility is Key
The role requires flexibility in travel and working hours, so be prepared to discuss your availability. Highlight any previous experiences where you adapted to changing schedules or worked on-call, as this will demonstrate your commitment to the job.
