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For Companies At a Glance
- Tasks: Manage daily orders and handle customer enquiries for a range of accounts.
- Company: Established manufacturing business with a strong reputation.
- Benefits: Hybrid working, 25 days holiday, and competitive salary.
- Why this job: Join a vital role in ensuring product specifications and supporting cost-saving projects.
- Qualifications: Experience in customer service within the manufacturing industry is essential.
- Other info: Great opportunity for career growth in a supportive team environment.
The predicted salary is between 30000 - 31000 £ per year.
Recruit4staff are representing a well-established manufacturing business in their search for a Customer Service Administrator to work in Tewkesbury.
Job Details:
- Pay: £30,000 – £31,000 per annum
- Hours of Work: Monday to Friday, 8:30 am to 4:30 pm
- Duration: Permanent
- Benefits: Hybrid working – 3 days in the office and 2 days at home (on a rota), 25 days holiday plus bank holidays
Job Role:
The Customer Service Administrator will be responsible for managing daily order requirements and handling customer enquiries for a specific range of accounts. Key duties include prioritising workloads, processing orders accurately, maintaining customer specification files, and supporting the wider team with training, resource cover, and continuous improvement initiatives. This role plays a vital part in ensuring product specifications are up to date and supporting cost-saving projects.
Essential Skills, Experience, or Qualifications:
- Previous experience in a similar role within the manufacturing industry
- Experience of networking across a multi-site organisation
Advantageous Skills, Experience, or Qualifications:
- Good knowledge of a packaging business/manufacturing processes
Additional Information:
- Involvement in technical order adjustments
Commutable From: Tewkesbury, Cheltenham, Worcester, Gloucester, Hereford
Similar Job Titles: Customer Service Admin, Administrator, Admin, General Administrator, Order Processor, Manufacturing Admin, Customer Service Executive, Customer Service Advisor.
For further information about this and other positions please apply now.
Customer Service Administrator in Tewkesbury employer: Recruit4staff (Wrexham) Ltd
Contact Detail:
Recruit4staff (Wrexham) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Tewkesbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the manufacturing industry and let them know you're on the hunt for a Customer Service Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially if they’re in packaging or manufacturing. Being able to discuss their processes and how you can contribute will definitely set you apart from other candidates.
✨Tip Number 3
Show off your skills! When you get the chance, highlight your previous experience in similar roles. Talk about how you've managed orders, handled customer enquiries, and contributed to team improvements. This is your time to shine!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Customer Service Administrator in Tewkesbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Administrator role. Highlight your previous experience in similar positions, especially within the manufacturing industry, and showcase any relevant skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with managing orders and handling customer enquiries, and don’t forget to express your enthusiasm for the company and the position.
Showcase Your Skills: In your application, be sure to highlight your ability to prioritise workloads and process orders accurately. If you have experience with technical order adjustments or knowledge of packaging processes, make that known – it could set you apart from other candidates!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Recruit4staff (Wrexham) Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the manufacturing industry and customer service best practices. Familiarise yourself with common processes and terminology related to order management and customer enquiries, as this will show that you're serious about the role.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your experience in customer service and order processing. Think about times when you successfully managed workloads or improved processes, as these stories will resonate well with the interviewers.
✨Ask Smart Questions
Come prepared with insightful questions about the company’s operations, team dynamics, and how they handle customer specifications. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Demonstrate Team Spirit
Since the role involves supporting the wider team, be ready to discuss how you’ve collaborated with others in past positions. Highlight any experiences where you contributed to training or resource cover, as teamwork is key in this position.
