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- Tasks: Lead installations and support 3rd party installers to ensure quality and safety standards.
- Company: Join a top manufacturing company known for innovation and excellence in their field.
- Benefits: Enjoy a competitive salary, hybrid working, private medical scheme, and generous holiday allowance.
- Why this job: Be part of a dynamic team that values your input and fosters professional growth.
- Qualifications: Technical qualifications and experience in managing 3rd party entities are essential.
- Other info: This role is perfect for those looking to make an impact in a supportive environment.
The predicted salary is between 40000 - 56000 £ per year.
Recruit4staff is proud to be representing their client, a leading manufacturing company in their search for a Service Manager to work in their leading facility in Nr Oswestry. For the successful Service Manager, our client is offering:
- Competitive salary £40,000 P/A
- Car allowance £9,000 P/A
- Permanent position
- 25 days holiday + Bank Holidays, with the ability to buy and sell annual leave each year
- Participation in the Company's annual bonus scheme
- Private Medical Scheme
- Day shifts Monday to Friday 8 AM to 5 PM (37 hours per week)
- Hybrid working must be able to attend HQ once/twice a week
- Death in Service
- Company pension plan
- Company sick pay
- Health Care Scheme
- Cycle to work Scheme
The purpose of the position is to work closely with Sales and Operations Key stakeholders to ensure Installations are conducted to the company standard at our 3rd party installers. Supporting 3rd parties during the build process and supporting our customers if there are build concerns following installations.
Main tasks & responsibilities for the Service Manager:
- Refine and execute company plans to reduce the number of ‘approved' installers
- Roll out Company installation Agreement to ‘Approved' installers
- Work with the HSE manager to ensure that all Installers work safely and in accordance with company agreement
- Ensure that the 3rd parties have the appropriate level of trained staff to ensure they undertake the complete installation process and vehicles do not need additional work.
- Roll out the company Operation procedures and associated paperwork to all
- Ensure Installation Centres follow the standards examples being OP60
- Assist in the planning and scheduling of builds for installers, ensuring SLA's for completion and communications are kept.
- Work with the Operations team to ensure builds are produced in the most cost-efficient
- Work with the Quality/Inspection team to control the quality of
- Define and implement KPI dashboard with a weekly follow-up cadence
- Continuous development of E2E supply chain to reduce working capital around the network
What our client is looking for in a Service Manager:
- Education: Relevant technical and/or engineering qualifications
- Work Experience: Dealer/Service/ Partner - supporting, and managing 3rd party entities for an OEM or larger organisation
- Understanding of Hydraulic, electrical and mechanical engineering principles or manufacturing experience
- HGV experience or understanding (preferred)
- People and change management experience
- Health and Safety training
- Ability to work independently, manage multiple projects, build reports and meet
Competencies:
- Good IT skills
- Ability to lead with professionalism
- Reporting and excellent communication; both verbal and written
Alternative job titles to the Service Manager role include: Installations Manager, Project Implementation Manager, Implementation Analyst, Technical Implementation Manager, Lead Implementation Manager, Implementation Project Lead, Strategic Implementation Manager, Customer Success Manager, Business Process Analyst.
The Service Manager position is commutable from: Ellesmere, Wrexham, Oswestry, Shrewsbury, Telford, Chester, Llangollen, Ruabon, Whitchurch, Shropshire, Powys, Cheshire, Midlands, North West.
For further information about this Service Manager role and/or any other positions please apply now.
Service Manager in Ellesmere employer: Recruit4Staff (Wrexham) Ltd.
Contact Detail:
Recruit4Staff (Wrexham) Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in Ellesmere
✨Tip Number 1
Network with professionals in the manufacturing and engineering sectors. Attend industry events or join relevant online forums to connect with individuals who may have insights into the company or the role.
✨Tip Number 2
Research the company’s values and recent projects. Understanding their mission and current initiatives can help you tailor your conversations and demonstrate your genuine interest during interviews.
✨Tip Number 3
Prepare to discuss your experience with managing third-party entities. Be ready to share specific examples of how you've successfully supported and improved processes in previous roles.
✨Tip Number 4
Familiarise yourself with health and safety regulations relevant to the manufacturing industry. Being knowledgeable about these standards will show your commitment to maintaining a safe working environment.
We think you need these skills to ace Service Manager in Ellesmere
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Service Manager role. Focus on your technical qualifications, project management experience, and any work with 3rd party entities.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities and requirements mentioned in the job description. Use examples from your past experiences to demonstrate how you meet these criteria.
Highlight Relevant Qualifications: Clearly list any relevant technical or engineering qualifications you possess. If you have experience in hydraulic, electrical, or mechanical engineering, make sure to emphasise this in your application.
Showcase Communication Skills: Since the role requires excellent communication skills, provide examples of how you've effectively communicated in previous roles. This could include managing teams, reporting, or liaising with clients and stakeholders.
How to prepare for a job interview at Recruit4Staff (Wrexham) Ltd.
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of what the Service Manager role entails. Familiarise yourself with the key responsibilities such as managing 3rd party installers and ensuring compliance with company standards. This will help you articulate how your experience aligns with their needs.
✨Showcase Relevant Experience
Be prepared to discuss your previous roles that relate to managing installations or working with 3rd party entities. Highlight any specific projects where you successfully led teams or improved processes, especially in a manufacturing or engineering context.
✨Demonstrate Your Technical Knowledge
Since the role requires an understanding of hydraulic, electrical, and mechanical engineering principles, be ready to discuss your technical qualifications. You might want to mention any relevant certifications or experiences that showcase your expertise in these areas.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare insightful questions about the company's culture, their expectations for the Service Manager role, and how success is measured. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
