At a Glance
- Tasks: Support Key Account Managers in delivering exceptional service to clients.
- Company: Established Environmental Services business with a focus on growth.
- Benefits: Up to £30,000 salary, 20 days holiday, and pension scheme.
- Other info: Dynamic work environment with ongoing development and support.
- Why this job: Join a growing team with real opportunities for career progression.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 30000 - 30000 £ per year.
Recruit4staff are representing a well-established Environmental Services business in their search for a Key Account Executive to work in Wrexham.
Job Details:
- Pay: Up to £30,000 per annum
- Hours of Work: Monday to Friday, 8:30am - 5:00pm
- Duration: Permanent
- Benefits: Standard pension, 20 days holiday plus Bank Holidays (increasing with length of service), genuine progression opportunities into Account Management as the business grows
Job Role:
As a Key Account Executive, you will support Key Account Managers with the day-to-day management of customer accounts, ensuring exceptional service is delivered at all times. The successful Key Account Executive will handle client enquiries via telephone and email, resolve issues efficiently and demonstrate ownership when problem solving. This Key Account Executive opportunity offers genuine career progression into Account Management within a growing Environmental Services business.
Essential Skills, Experience, or Qualifications:
- Previous experience as a Key Account Executive, Account Executive, Account Manager, Client Executive or similar client specialist role
- Experience working with large, bespoke client accounts
- Strong organisational and time management skills
- Excellent written and verbal communication skills
- Customer-focused approach with the ability to build strong client relationships
- Ability to work independently and demonstrate autonomy when resolving issues
Advantageous Skills, Experience, or Qualifications:
- Previous experience within the Waste Management or Recycling industry
Additional Information:
- Clear progression pathway from Key Account Executive into Account Management
- Opportunity to join a growing Environmental Services business
- Supportive team environment with ongoing development opportunities
- The successful Key Account Executive will play an important role in maintaining high service standards across key customer accounts
Commutable From: Wrexham, Oswestry, Chester, Deeside
Similar Job Titles: Account Executive, Account Administrator, Senior Customer Service Advisor, Client Success Manager, Account Manager, Client Executive
For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency.
The Key Account Executive vacancy presents an excellent opportunity for a motivated Key Account Executive seeking long-term career development.
Key Account Executive in Wrexham employer: Recruit4staff Careers
Join a dynamic and innovative team at a leading manufacturer in Telford, where your skills as an Electrical Vehicle Fitter will be valued and nurtured. With competitive pay, opportunities for overtime, and a supportive work culture that prioritises employee growth, you'll thrive in an environment that encourages productivity and improvement. Enjoy favourable working hours and free parking, making this an excellent opportunity for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Executive in Wrexham
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Recruit4staff Careers. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Recruit4staff Careers before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Key Account Executive in Wrexham
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Recruit4staff Careers:Your cover letter is your chance to shine! Tell us why you want to work at Recruit4staff Careers specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Recruit4staff Careers!
How to prepare for a job interview at Recruit4staff Careers
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
