At a Glance
- Tasks: Support operational architecture and ensure reliable live services for clients.
- Company: Capgemini, a leading tech company with a focus on innovation and collaboration.
- Benefits: Flexible benefits, extensive training, and development opportunities.
- Other info: Hybrid working model with opportunities for career growth.
- Why this job: Gain hands-on experience in architecture while working on impactful projects.
- Qualifications: Experience in IT operations and a passion for learning architectural skills.
We are looking for an Operational Architect to support the development, governance and adoption of operational architecture for the work we do across our client’s live services and technology estate. This role is ideal for an experienced operational or technical professional looking to develop their architectural capability, working closely with senior architects, service teams and product stakeholders.
You will contribute to ensuring that Capgemini delivers and operates reliable, resilient, observable, maintainable and well‑governed services across the environment lifecycle that are aligned to our client’s strategic direction and requirements. You will work under the direction of the Head of Operational Architecture, gaining exposure to enterprise‑scale services, strategic tooling and live service governance, while building confidence in technical assurance, stakeholder engagement and architectural thinking.
Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.
Your role:
- Support operational assurance of live services, helping ensure they remain technically fit for purpose and meet ongoing operational requirements.
- Assist in identifying and documenting technical and operational risks, working with senior colleagues to define mitigations and improvement actions.
- Contribute to technical management activities during major incidents or key business events, supporting escalation, analysis and communication.
- Help maintain and evolve service improvement roadmaps, particularly for observability, monitoring and alerting capabilities.
- Support governance activities, including reviewing solution designs for cross‑portfolio consistency and alignment with operational and observability standards.
- Work with architects, service teams and suppliers to support the handover of new or changed services into live.
- Contribute to the development and maintenance of observability standards, guidance and blueprints.
- Assist in identifying opportunities to improve the use of observability data for service insight and continuous improvement.
Your skills and experience:
Essential:
- Experience working in IT operations, live services, or technical support environments.
- Broad technical awareness across applications, infrastructure and networks.
- Ability to communicate technical issues clearly to both technical and non‑technical audiences.
- An interest in architecture, governance and service improvement.
- Strong organisational skills and a willingness to learn and develop.
Desirable:
- Exposure to monitoring, observability or logging tools (e.g. Dynatrace or similar platforms).
- Experience supporting incident management, service improvement, or operational assurance.
- Awareness of working with architects, suppliers, or multi‑team delivery environments.
Personal Attributes:
- Curious, analytical and keen to develop architectural skills.
- Collaborative and comfortable working across teams.
- Able to take guidance while gradually building confidence and independence.
- Adaptable and responsive to changing priorities.
Disability Confident Employer: Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who declare they have a disability, and meet the minimum essential criteria for the role. Please opt in during the application process.
Security Clearance: To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.
Benefits and Rewards: Capgemini offers a Total Reward package that includes core and flexible benefits. You will have access to extensive training and development opportunities, including 250,000 courses and external certifications from AWS, Microsoft, Harvard ManageMentor, cybersecurity qualifications and more.
Operational Architect – Birmingham in Telford employer: Recruit4Mum
Recruit4Mum is an excellent employer that prioritises the well-being and development of its employees, offering a supportive work culture in the heart of Chester-le-Street. With benefits such as a bonus scheme, enhanced holiday entitlement, and access to an Employee Assistance helpline, we ensure our team feels valued and empowered. Join us for meaningful work that contributes to a safe and inclusive environment while enjoying opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Architect – Birmingham in Telford
✨Get Your Portfolio Game On Point
As an aspiring architect, your portfolio is your golden ticket. Make sure it's not just a collection of your best work, but tells a story about your design process and creative thought. Showcase a range of projects, from conceptual sketches to final renderings—think of it as a visual CV!
✨Slide into Networking Events
Architecture thrives on community connections, so keep an eye out for local architecture meetups, exhibitions, and lectures. These events are gold for meeting industry professionals, and who knows? You might just bump into someone from Recruit4Mum who can give you the insider scoop on their hiring process!
✨Learn the Software Inside Out
Make sure you're up to speed with design software like AutoCAD, Revit, and SketchUp. Being able to discuss your proficiency during interviews can really set you apart. Plus, if you can mention particular projects where you’ve used them, you’ll demonstrate both skill and practical experience.
✨Refine Your Interview Skills
Interviews for architecture roles can get quite technical, so practice answering questions about your design process and decision-making strategies. Prepare for potential design challenges they might put forward in interviews—show them you can think on your feet and come up with innovative solutions!
We think you need these skills to ace Operational Architect – Birmingham in Telford
Some tips for your application 🫡
Show Off Your Design Skills:Architecture is all about creativity and technical skills, so make sure your portfolio is front and centre! Include a range of your best projects, showcasing different styles and techniques. Don't forget to explain your design process and the challenges you overcame for each project – it gives hiring managers a glimpse into your thought process!
Tailor Your CV to Architecture:When putting together your CV, highlight relevant experience in architectural design software, like AutoCAD or Revit. Plus, if you have any internships or coursework that involved real-world projects, be sure to mention them. We want to see not just what you've done, but how it relates directly to this role at Recruit4Mum!
Craft a Compelling Cover Letter:Your cover letter is your chance to express your passion for architecture and what drew you to Recruit4Mum. Talk about specific projects or values of theirs you admire, and how you see yourself contributing to their team. We want to feel your enthusiasm – let it shine through your words!
Use Professional Terminology:Don't shy away from using industry-specific jargon that demonstrates your expertise! Terms like 'sustainability', 'scale', and 'aesthetics' can not only show your knowledge but also help you connect with the hiring team. Just ensure it's done in a way that's relatable and not overly technical, so we can see your passion clearly!
How to prepare for a job interview at Recruit4Mum
✨Master the Technical Questions
In an architecture interview, be ready to tackle some technical questions about building codes, design principles, and software like AutoCAD or Revit. Brush up on your knowledge of materials and components, as you might even face scenarios to solve during the interview that showcase your problem-solving skills in real-time.
✨Bring Your Portfolio to Life
Your portfolio is your golden ticket! Make sure it not only showcases your best work but also highlights your design thinking process, from sketches to final outputs. During the interview, be prepared to discuss the projects in detail—what challenges you faced, how you overcame them, and what you learnt.
✨Demonstrate Your Passion for Sustainability
In today's architecture landscape, sustainability is key. Be sure to highlight any projects that involved eco-friendly designs or your understanding of sustainable practices. This will show that you’re not just familiar with the trends but are genuinely passionate about creating a better future through your designs.
✨Engage with Your Interviewers
Architecture is a collaborative field, so showing that you're a team player is essential. When conversing with the interviewers, actively listen and respond to their ideas. This isn’t just about you showing off your skills, but also about connecting and demonstrating how well you’d fit into their team at Recruit4Mum.
