At a Glance
- Tasks: Safeguard a prominent facility while providing exceptional customer service.
- Company: Join Ward Security, a leading provider of security solutions in the UK.
- Benefits: Enjoy competitive pay, uniform, training opportunities, and wellbeing support.
- Other info: Dynamic team environment with growth opportunities and a focus on employee wellbeing.
- Why this job: Make a real difference in safety while developing your career in security.
- Qualifications: Must have SIA licence, excellent communication skills, and security experience.
The predicted salary is between 13.45 - 13.45 £ per hour.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way? We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in Guildford, GU1.
The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential.
Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
- Role Requirements:
- SIA licence and CCTV License
- Must have Valid SIA licence
- Good customer service and communication skills
- Proven work experience as a Corporate Security Officer (min 1 year)
- Excellent customer service and communication skills
- Professional attitude and appearance
- Ability to deliver succinct and clear verbal and written reports where necessary
- Resourceful and proactive when issues arise
- Excellent organizational skills
- Experience within a Corporate Security (min 1 year)
- Surveillance skills and attention to detail
- 5-year checkable work history
- IT literate – ability to operate detecting systems and emergency equipment
Main Duties:
- Act as a point of contact and information centre to staff and visitors
- Provide clear, concise information to visitors and callers in person, by phone, or email
- Report any issues to the supervisor or duty manager
- Always conduct yourself in a professional manner
- Respond to emergencies
- Manage conflicts in an appropriate manner when required
- Write up incidents to the standard expected by Management
- Carry out ID checks
- Be vigilant to Health and Safety risks
- Work on own initiative
- Ensure reception areas are kept clean by supervising cleaning staff
We seek the best talent to uphold our vision: “We look after our people; our people look after our clients. We aim to retain and attract the very best of both.”
Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent and provide opportunities through our in-house Training Academy, Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, and an inclusive culture recognised in our Diversity Champion.
