At a Glance
- Tasks: Lead a team to deliver exceptional customer service and maintain shop standards.
- Company: Join a well-loved brand with a focus on teamwork and customer satisfaction.
- Benefits: Competitive pay, discounts, free drinks, and paid breaks.
- Other info: Enjoy career growth, wellness support, and rewards for your dedication.
- Why this job: Be a key player in creating amazing customer experiences every day.
- Qualifications: Previous supervisory experience and a passion for customer service.
The predicted salary is between 25000 - 30000 € per year.
Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru. You’ll lead the way in making sure customers have a brilliant experience when shopping with us – whether they order in store or order their food online.
While no two shifts will be the same, during a typical shift you can expect to:
- Inspire the team to deliver amazing results and maintain the excellent standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our much-loved products, including making sandwiches and managing the ovens
- Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
- Keep the shop looking clean, tidy and presentable
What we can offer you:
- Competitive pay paid weekly
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you:
You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You’ll also be supportive of an inclusive culture – recognising and valuing that difference is good. If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!
Shift Manager – Cambridge, Cambridgeshire employer: Recruit4Mum
At Greggs, we pride ourselves on being an excellent employer, offering a vibrant work culture that prioritises customer satisfaction and team collaboration. As a Shift Manager in Cambridge, you'll enjoy competitive pay, generous discounts, and a range of health and wellbeing benefits, all while leading a passionate team dedicated to delivering exceptional service. With opportunities for career growth and a supportive environment that values inclusivity, Greggs is the perfect place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager – Cambridge, Cambridgeshire
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your customer service skills! Since this role is all about putting customers first, think of examples from your past experiences where you’ve gone above and beyond for a customer.
✨Tip Number 3
Be ready to showcase your leadership abilities! Prepare to discuss how you've motivated a team or handled challenges in a previous role. We want to see that you can inspire others!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Shift Manager – Cambridge, Cambridgeshire
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us see your enthusiasm for delivering exceptional customer service. Share any experiences where you’ve gone above and beyond for customers – it’ll make you stand out!
Highlight Your Leadership Skills:As a Shift Manager, you'll need to inspire and motivate your team. Make sure to include examples of how you've led a team or taken charge in previous roles. We love seeing natural leaders!
Tailor Your Application:Don’t just send the same application everywhere! Tailor your CV and cover letter to reflect the specific skills and experiences that match our job description. It shows us you’re genuinely interested in joining our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Recruit4Mum
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, mission, and what makes them unique in the customer service space. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight how you engaged your team and ensured excellent customer service during those times.
✨Demonstrate Customer Focus
Since the role revolves around putting customers first, be ready to discuss how you would enhance the customer experience. Think of specific strategies or ideas you could implement to ensure customers have a brilliant experience, whether they’re in-store or ordering online.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm for the role. You might want to inquire about the team dynamics, how success is measured in the role, or what challenges the shop currently faces. It’s a great way to demonstrate your proactive mindset.
