Service Manager – 40 hours
Service Manager – 40 hours

Service Manager – 40 hours

Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a passionate team to deliver person-centred support and enhance lives.
  • Company: Join a leading provider of adult social care with a values-led culture.
  • Benefits: Competitive salary, fast-track career development, and digital perks.
  • Other info: Dynamic role with hands-on leadership and excellent career growth opportunities.
  • Why this job: Make a real impact in the lives of individuals with diverse needs.
  • Qualifications: Experience in learning disabilities or mental health; Level 3 qualification or above.

The predicted salary is between 30000 - 40000 £ per year.

Salary: Competitive Salary

Shift Hours: 40 hours

Contract Type: Permanent – 40 hour per week

Service: Affinity Supporting People South Limited

Location: Liverpool

Do you dare to make a difference? Want to join a company that is rated as GOOD by CQC? Affinity Supporting People South Limited are currently recruiting a Service Manager for our Supported Living Services in Liverpool. At Affinity Supporting People South, we don’t just offer jobs — we build futures. As one of the UK’s leading providers of adult social care, we’re on a mission to empower people with Learning Disabilities, Autism, Mental Health needs and Physical Disabilities to live their best, most independent lives. And we’re looking for someone special to lead that mission in our Liverpool Supported Living Services.

About National Care Group:

National Care Group is one of the UK’s leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autism and complex related needs. Its mission is to empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.

We won Specialist Care Provider of the Year 2025 in the large group category at the National Care Awards!

That is why we offer:

  • Competitive Salary per annum (based on experience)
  • Fast-track career development and expert training
  • Digital Perks Platform – discounts on hundreds of brands
  • Stream – get paid as you earn
  • Inclusive, welcoming, values-led culture
  • Be part of a provider at the forefront of care innovation

The Service Manager Position:

As Service Manager, you’ll lead and inspire a team to deliver truly person-centred support that unlocks potential and enhances lives. You’ll manage multiple supported living sites, to ensure smooth, safe, high-quality service delivery whilst staying present with the people we support. From coaching and leading your team to liaising with external agencies and keeping everything running smoothly behind the scenes — this is a hands-on leadership role where no two days are ever the same.

About the role:

  • Motivate, lead and develop a passionate team
  • Ensure high-quality, person-led care across all services
  • Be visible, hands-on, and lead from the front
  • Deliver and monitor activities that support wellbeing and outcomes
  • Work in line with values, policies, and care standards
  • Build positive relationships with stakeholders, families, and professionals

About you:

You’re not just experienced — you’re driven, compassionate, and ready to make an impact. Strong background in learning disabilities, mental health, or complex needs. Level 3 or equivalent/ above qualification in Health.

Service Manager – 40 hours employer: Recruit4Mum

Affinity Supporting People South Limited is an exceptional employer, dedicated to empowering individuals with learning disabilities and mental health needs in Liverpool. With a competitive salary, fast-track career development, and a values-led culture, we foster an inclusive environment where employees can thrive and make a meaningful impact. Join us in leading innovative care solutions while enjoying unique benefits like our Digital Perks Platform and the opportunity to be part of a highly regarded team recognised for excellence in social care.
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Contact Detail:

Recruit4Mum Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager – 40 hours

Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and its values. Understand their mission and think about how your experience aligns with what they do. This will help you stand out as someone who truly gets what they're all about.

Tip Number 3

Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the real interviewers.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our amazing team at Affinity Supporting People South.

We think you need these skills to ace Service Manager – 40 hours

Leadership Skills
Team Development
Person-Centred Care
Stakeholder Engagement
Communication Skills
Problem-Solving Skills
Knowledge of Learning Disabilities
Mental Health Awareness
Quality Assurance
Policy Compliance
Relationship Building
Hands-On Management
Compassionate Approach
Adaptability

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for supporting people shine through. We want to see how driven and compassionate you are about making a difference in the lives of those with learning disabilities and mental health needs.

Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your relevant experience and skills that align with our mission at Affinity Supporting People South. This will help us see why you're the perfect fit for our team!

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and experiences.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team!

How to prepare for a job interview at Recruit4Mum

Know Your Stuff

Before the interview, make sure you understand the role of a Service Manager and the specific needs of the people you'll be supporting. Familiarise yourself with Affinity Supporting People South's mission and values, as well as any recent news or achievements. This will show your genuine interest and help you connect your experience to their goals.

Showcase Your Leadership Skills

Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you motivated your team, dealt with challenges, and ensured high-quality care. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.

Be Person-Centred

Since this role is all about empowering individuals, be ready to discuss how you would implement person-centred care. Think of specific strategies or activities that promote independence and wellbeing for those with learning disabilities or mental health needs. This will demonstrate your commitment to the values of the organisation.

Ask Thoughtful Questions

At the end of the interview, have a few insightful questions prepared. Ask about the team dynamics, the challenges they face, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.

Service Manager – 40 hours
Recruit4Mum

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