Senior Quality Manager – Strand, London, WC2R 2LS
About Us
King’s Forensics is an academic grouping within the Department of Analytical, Forensic & Environmental Sciences (AFES), with unique resources from two laboratories accredited to UKAS Quality Standard (ISO 17025). The Drug Control Centre provides a service for UKAD (United Kingdom Anti‑Doping), the Ministry of Defence (MoD), and individual professional sports bodies. The King’s Forensics Mass Spectrometry Services laboratory provides a cannabinoids/CBD testing service to Clinical Trials teams both within King’s and beyond, and tests for clinical and forensic units across the country.
About The Role
The post holder works closely with the Head of the Drug Control Centre (Director of King’s Forensics) to manage quality assurance and ensure it is professional, well‑executed and timely, complying with university policies, and UKAS (to ISO:IEC 17025/2017 quality standard) and the World Anti‑Doping Agency (WADA) International Standard for Laboratories (ISL), 2021).
The post holder will lead quality assurance for the Drug Control Centre, which is part of King’s Forensics within the Department of Analytical, Environmental & Forensic Sciences and is based in the Institute of Pharmaceutical Science. The post holder reports to the Head of the Drug Control Centre who has overall responsibility for the Centre’s work, including quality assurance and compliance. The post holder is responsible for:
- Maintaining a thorough understanding of ISO/IEC 17025 requirements and experience in implementing and maintaining the quality standard within the Drug Control Centre and KF‑MSS.
- Advising the Head of the Drug Control Centre (Director of King’s Forensics) and the Deputy Director (Drug Control Centre) on the quality requirements for maintaining accreditation to ISO 17025 standards and WADA International Standard for Laboratories (ISL) and on implications for changes to quality standards.
- Day‑to‑day oversight of ISO 17025 compliance, completing audits and process improvement, and maintaining validation records and risk log on behalf of the Head of DCC.
- Investigating and reporting on root causes of complex or systemic deviations from standard procedures, complaints or quality system failures using advanced analytical skills to identify appropriate corrective/preventive actions for effective and sustainable improvement to the service across the Drug Control Centre and King’s Forensics Mass Spectrometry Services (KF‑MSS).
- Working with the Head of the DCC to implement a strategic approach to quality assurance that ensures an effective internal audit programme using a risk‑based approach enabling all specifications within ISO 17025 and WADA ISL to be covered.
- Leadership of the Quality Assurance team in the Drug Control Centre and King’s Forensics– Mass Spectrometry Services (KF‑MSS): demonstrating oversight and ability to pay meticulous attention to detail so that compliance with ISO 17025 requirements is maintained.
- Working with laboratory‑based staff, accreditation bodies, and other stakeholders to identify areas for improvement including effectiveness checking, assessment and evaluation of different quality processes, e.g., the effectiveness of the training.
This is a full‑time post, and you will be offered an indefinite contract.
Senior Quality Manager – Strand, London, WC2R 2LS employer: Recruit4Mum
Recruit4Mum is an excellent employer that prioritises the well-being and development of its employees, offering a supportive work culture in the heart of Chester-le-Street. With benefits such as a bonus scheme, enhanced holiday entitlement, and access to an Employee Assistance helpline, we ensure our team feels valued and empowered. Join us for meaningful work that contributes to a safe and inclusive environment while enjoying opportunities for personal and professional growth.
