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- Tasks: Lead a team in delivering high-quality care and support across various services.
- Company: Dynamic health and social care organisation focused on person-centred support.
- Benefits: Generous salary, 33 days leave, private medical insurance, and leadership development.
- Other info: Flexible working with opportunities for professional growth and wellbeing support.
- Why this job: Make a real difference in people's lives while advancing your career in a supportive environment.
- Qualifications: Proven experience in health and social care management with strong leadership skills.
The predicted salary is between 57680 - 57680 £ per year.
Salary: £57,680 plus £3k car allowance
Shift Hours: 40 hours
Location: Home based with regular travel across the North East. The region stretches across County Durham and North Yorkshire and comprises of a variety of service offers including Adult and Elderly Supported Living, Residential Care and Respite Care. The ideal candidate will be based in a reasonable driving distance of both counties within the region.
About the role
As a Regional Operations Manager, you will be responsible for leading a team of Registered Managers across residential and supported living services. We are looking for someone with proven operational management experience with the ability to coach and develop the colleague team, ensuring person centred support is delivered for the individuals we support. You will work with the Regional Operations Director to ensure the financial and operational performance of your region. This includes responsibility for promoting the highest standards of care and support, ensuring that quality standards are maintained and accountability for both internal and external compliance adhering to company policies and regulatory requirements. The role is key in developing our services further and ensuring quality in every aspect for the individuals we support. This includes being responsible for building upon existing trusted relationships and developing new relationships with local commissioners and external agencies including CQC. You will have autonomy within your role and have a flexible approach to workload and work base to manage your own time including attendance at meetings, visibility in services and control administrative tasks.
Who we are looking for
A motivated, enthusiastic and resilient Operations Manager with a proven track record of successful health and social care management. You will be able to demonstrate knowledge and competence of managing Supporting Living, Learning Disability, Mental Health and Complex Care services to adults. You must be able to evidence confidence and experience of strong leadership skills. You are a team player who can effectively collaborate with peers and other colleagues across the organisation to achieve the organisations vision and mission. You have a high level of commercial acumen and well-developed organisational skills to meet our high internal standards which are referenced against CQC regulations. Compliance with all legislative, company and regulatory standards is essential so you will have proven experience of working within Health and Social Care legislation and will have actively participated in CQC inspections. You are innovative, creative and adaptable in your approach. You are able to balance the needs of the people we support, colleagues and the business to reach decisions and beneficial outcomes to all. You want to be part of the services you manage and show a desire to be a present leader of services.
You will also require the following skills, qualifications and experience:
- NVQ Level 5 in Leadership in Health and Social Care or equivalent experience or qualification.
- Experience of developing and managing budgets across a wide team.
- Accountability and proven experience of managing commercial, quality, and people KPIs across the region.
- Effective decision-making skills.
- Ability to effectively manage and develop a team to achieve positive outcomes.
- Proven experience in developing services within the health and social care sector.
- Ability to problem solve, implement and manage strategies through to completion.
- Highly analytical.
- Excellent IT skills.
- Full understanding of CQC requirements and legislation.
- Driver’s licence.
Benefits
- 33 Days annual leave inclusive of bank / public holidays.
- Life Assurance.
- Private Medical Insurance.
- Leadership development programs to support your career development.
- Access to Professional Qualifications.
- A range of different wellbeing support through our health and wellbeing platform.
- Continuous staff reward schemes: Outstanding Achievement Award and NCG Annual Awards.
- Access to discount platforms.
- Money savings scheme.
- Access to trained mental health first aiders.
Unlocking the potential of the people we support through person centred care. Everything we do is focused on the individuals we support so that they have every opportunity to maximise their potential. We ensure that we commit to the right candidate and will ask for the input of the people we support to input into the selection process.
Regional Operations Manager – 40 hours employer: Recruit4Mum
Contact Detail:
Recruit4Mum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager – 40 hours
✨Tip Number 1
Network like a pro! Get out there and connect with people in the health and social care sector. Attend local events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your operational management experience and how you've successfully led teams in the past. Use specific examples that demonstrate your leadership and problem-solving abilities.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you’re interested in, like us at StudySmarter, and express your interest in working with them. Sometimes, the best opportunities come from a simple conversation.
✨Tip Number 4
Prepare for interviews by researching the company and its values. Understand what they’re looking for in a Regional Operations Manager and think about how your experience aligns with their needs. This will help you stand out as a candidate who’s genuinely interested in the role.
We think you need these skills to ace Regional Operations Manager – 40 hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Operations Manager role. Highlight your operational management experience and any relevant qualifications, like your NVQ Level 5. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about health and social care and how you can contribute to our mission. Be sure to mention your leadership style and how you’ve successfully managed teams in the past.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved services or met KPIs in previous roles. We love seeing numbers and results that demonstrate your impact!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Recruit4Mum
✨Know Your Stuff
Make sure you brush up on your knowledge of health and social care legislation, especially CQC requirements. Being able to discuss these confidently will show that you're not just familiar with the role but also committed to maintaining high standards.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you coached or developed colleagues, and be ready to share how you achieved positive outcomes through effective decision-making.
✨Understand the Region
Since the role involves travel across County Durham and North Yorkshire, do some research on the local services and community needs. This will help you demonstrate your understanding of the region and how you can build relationships with local commissioners and agencies.
✨Be Person-Centred
Remember, the focus is on the individuals you’ll be supporting. Prepare to discuss how you would ensure person-centred care is delivered and how you plan to balance the needs of the people you support with those of your team and the business.