Housing Regulation Officer Apprentice – Portsmouth

Housing Regulation Officer Apprentice – Portsmouth

Portsmouth Full-Time 37338 - 40817 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support landlords and tenants to ensure safe, liveable homes while learning about housing regulations.
  • Company: Join Portsmouth City Council, a people-focused organisation making a real difference in the community.
  • Benefits: Gain a Level 4 qualification, receive full support, and enjoy a collaborative work environment.
  • Other info: Dynamic role with opportunities for personal growth and development in the housing sector.
  • Why this job: Kickstart your regulatory career and make an impact on housing standards in Portsmouth.
  • Qualifications: GCSEs in Maths and English, level 3 qualification or equivalent experience required.

The predicted salary is between 37338 - 40817 £ per year.

Portsmouth City Council is excited to offer an opportunity to help you begin your regulatory career! We have a brilliant opportunity to join our Private Sector Housing service and support them in delivering its functions regarding the Licensing of Houses in Multiple Occupation (HMOs), the regulation of the private rented sector and tackling empty properties across Portsmouth.

You will be part of the Housing Regulation licensing team within the Private Sector Housing service for Portsmouth City Council, delivering responsive and effective services to anyone who approaches the city council needing help regarding their home. This includes the delivery of statutory functions relating to housing standards and licensing of HMOs.

The aim of our service is to provide help and advice to make homes liveable, safe and healthy. You will complete a Level 4 Regulatory Compliance Officer apprenticeship alongside your day-to-day role and will be fully supported.

Your new role: The Housing Regulation Officer Apprentice is there to support landlords and tenants in ensuring their homes are safe, liveable and healthy, as well as carrying out enforcement activities when landlords do not comply. Officers must consider all options when determining the most suitable course of action. Regard must be given to legislative duties, statutory duties, and the council’s private rented sector strategy.

Who is the person? It is essential that the post holder can demonstrate a good level of written and spoken English, as well as numeracy skills. (GCSE A – C Math and English, or equivalent required. Candidates who cannot provide a formal certificate will have to complete this as part of the apprenticeship course.) Candidates will need to possess a level 3 qualification, or be able to demonstrate equivalent experience.

It is essential that the post holder will have a demonstrable interest in the Housing sector, including HMOs, the Private rented sector, and housing conditions. The post holder can successfully balance a varied workload. The post holder will ideally have knowledge and experience of having difficult conversations with a variety of stakeholders. The post holder will be comfortable with visiting people in their own homes and carrying out property inspections. The post holder will understand risk assessments.

The post holder will have a demonstrable interest in legislation and enforcement activities. The post holder will understand the purpose of enforcement activity and the importance of keeping clear accurate records, as well as the impact of not doing so. The post holder will have a sound approach to decision making and be able to justify their actions using relevant policies, legislation and guidance.

The post holder will be able to identify and provide advice on basic property issues and be able to give clear instructions on what remedies should be carried out. The post holder will be emotionally resilient and able to deal with the impact of being exposed to customer’s difficult circumstances whilst being able to remain professionally detached and focused, even if the message you deliver involves saying no.

The post holder works proactively and can remain motivated, taking accountability for the progression of their qualification, whilst managing their own caseload. The post holder is competent in the use of IT systems with a good working knowledge of Microsoft Packages (to include Word, Outlook, and Excel) and databases.

About Portsmouth City Council: Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focused. These values set out how we can contribute to the success of the council and our own success as individuals. We are a disability confident employer and Armed Forces Covenant gold standard.

Housing Regulation Officer Apprentice – Portsmouth employer: Recruit4Mum

Portsmouth City Council is an exceptional employer, offering a supportive and inclusive work environment where you can kickstart your regulatory career as a Housing Regulation Officer Apprentice. With a commitment to employee growth through a Level 4 apprenticeship, you will gain valuable experience while contributing to the community by ensuring safe and healthy housing standards. The council's core values of respect, integrity, and collaboration foster a culture that prioritises both personal and professional development, making it an ideal place for those seeking meaningful and rewarding employment.

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Contact Details:

Recruit4Mum Recruitment Team

We think you need these skills to ace Housing Regulation Officer Apprentice – Portsmouth

Written and Spoken English
Numeracy Skills
Interest in Housing Sector
Knowledge of HMOs
Understanding of Private Rented Sector
Property Inspection Skills
Risk Assessment Understanding