At a Glance
- Tasks: Engage with visitors, provide event info, and manage memberships in a vibrant art setting.
- Company: Join a renowned art institution in London with a focus on visitor experience.
- Benefits: Flexible part-time hours, gain valuable experience, and be part of a creative community.
- Other info: Work Fridays to Sundays from June 2026 to January 2027.
- Why this job: Make art accessible and enhance visitor enjoyment while building your customer service skills.
- Qualifications: Strong customer service skills and experience with Tessitura are a must.
The predicted salary is between 12000 - 16000 € per year.
Recruit4Mum is looking for a dynamic Ticketing & Membership Assistant in London. This part-time role (18 hours/week) requires engaging with visitors, providing information on events, and handling memberships. Strong customer service skills and Tessitura experience are essential. Working days will be Friday to Sunday from June 2026 – January 2027. Join the RA to facilitate visitors' enjoyment of art in a welcoming atmosphere.
Part-Time Ticketing & Membership Assistant (Tessitura) employer: Recruit4Mum
Join the Royal Academy as a Part-Time Ticketing & Membership Assistant and immerse yourself in a vibrant work culture that celebrates art and creativity. With a focus on employee growth, we offer opportunities to enhance your customer service skills while working in the heart of London, surrounded by inspiring exhibitions and a supportive team. Enjoy flexible hours and the chance to engage with diverse visitors, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Ticketing & Membership Assistant (Tessitura)
✨Tip Number 1
Get to know Tessitura inside out! If you’ve got experience with it, brush up on your skills and be ready to discuss how you’ve used it in past roles. If you’re new to it, check out some online tutorials or forums to get a feel for the system.
✨Tip Number 2
Show off your customer service skills! Think of examples where you’ve gone above and beyond for a visitor or customer. We want to hear about those moments that made a difference – they’ll help you stand out!
✨Tip Number 3
Be ready to engage! This role is all about interacting with visitors, so practice your conversational skills. Prepare some fun facts about the events or art you’ll be discussing to keep the energy high.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Part-Time Ticketing & Membership Assistant (Tessitura)
Some tips for your application 🫡
Show Your Passion for Art:When writing your application, let your love for art shine through! We want to see how your enthusiasm can enhance visitors' experiences. Share any relevant experiences that highlight your connection to the arts.
Highlight Customer Service Skills:Make sure to emphasise your customer service skills in your application. We’re looking for someone who can engage with visitors and provide top-notch support, so share examples of how you've excelled in similar roles.
Tessitura Experience is Key:If you’ve got experience with Tessitura, don’t hold back! We need someone who can hit the ground running, so mention any specific tasks or projects where you’ve used this system effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Recruit4Mum
✨Know Your Tessitura
Make sure you brush up on your Tessitura knowledge before the interview. Familiarise yourself with its features and how it enhances ticketing and membership processes. Being able to discuss your experience with Tessitura confidently will show that you're ready to hit the ground running.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a visitor or resolved a tricky issue. This role is all about engaging with visitors, so demonstrating your passion for customer satisfaction is key.
✨Research the Organisation
Take some time to learn about Recruit4Mum and the RA. Understand their mission, values, and the types of events they host. This will not only help you answer questions but also allow you to ask insightful ones, showing your genuine interest in the role and the organisation.
✨Plan Your Availability
Since this role requires working from Friday to Sunday, be prepared to discuss your availability clearly. If you have any commitments during those days, think about how you can manage them. Showing that you’re flexible and committed to the role will make a great impression.
