At a Glance
- Tasks: Support residents in sheltered housing to live independently and manage welfare services.
- Company: Dynamic organisation focused on community support and resident welfare.
- Benefits: Generous leave, pension scheme, wellness perks, and extensive training opportunities.
- Other info: Exciting role with opportunities for personal growth and community engagement.
- Why this job: Make a real difference in people's lives while building a rewarding career.
- Qualifications: 5 GCSEs including English & Maths; experience in social housing is a plus.
The predicted salary is between 28785 - 30622 £ per year.
Salary: Starting salary at £28,785, with progression opportunities to £30,622 per annum.
Shift Hours: Permanent. Location: Norwich. Full time – 37 hours per week (Monday to Thursday 8.00am to 4.00pm and Friday 8.00am to 3.30pm).
About the Role
We have an exciting opportunity for a Scheme Manager covering our Sheltered Housing Scheme in Norwich. We are looking for an enthusiastic and motivated individual to provide support to our residents to enable them to live as independently as possible. The role involves:
- Responsibility for delivering welfare, support and management services to residents living within sheltered housing schemes to enable them to live as independently as possible.
- Assisting tenants in claiming relevant welfare benefits, maximising their income and ensuring rent is paid through appropriate methods.
- Allocating and letting of empty homes within the schemes.
- Working with professional and voluntary agencies to encourage good neighbourhood relations and promote a sense of community.
- Occasional cover required across our other Sheltered Housing schemes across Norfolk and Suffolk.
About You
The role is extremely customer focused and partnership working will often be required in order to meet the customer’s needs. Experience of multi-agency working and a good knowledge of local services is desirable. The successful candidate will need a minimum of 5 GCSEs (including English & Maths) or equivalent, good numeracy and literacy skills; a strong knowledge of Health & Safety practices and experience of providing support (including welfare and benefits) relevant to Tenants in Social Housing. Experience in a similar role is beneficial.
Benefits
- Enhanced annual leave starting from 22 days, plus a day off for your birthday, a volunteering day and a personal day.
- Generous contributory pension scheme.
- Access to an Employee Assistance Programme to support you when you need it.
- Health Cash Plan – claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks.
- Lots of training opportunities.
- And many more – please see our benefits document available on our website!
Closing date midnight on Sunday 14 June 2026
Scheme Manager, Permanent in Norwich employer: Recruit4Mum
Join our dedicated team as a Scheme Manager in Norwich, where we prioritise a supportive work culture and employee well-being. With competitive salaries, generous annual leave, and numerous training opportunities, we empower our staff to grow professionally while making a meaningful impact in the lives of our residents. Our commitment to community and collaboration ensures that you will thrive in an environment that values your contributions and fosters personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Scheme Manager, Permanent in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Practice common interview questions and think about how your experience aligns with the role of Scheme Manager. Confidence is key!
✨Tip Number 3
Showcase your skills! Bring examples of your past work or experiences that demonstrate your ability to support residents and manage schemes effectively. This will help you stand out as a candidate who truly understands the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our organisation.
We think you need these skills to ace Scheme Manager, Permanent in Norwich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Scheme Manager role. Highlight your experience in supporting residents and working with multi-agency teams, as this will show us you understand what we're looking for.
Show Your Enthusiasm:We want to see your passion for helping others! In your application, share specific examples of how you've supported individuals in the past, especially in a housing or welfare context. This will help us see your commitment to our residents.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you can find more info about the position and our benefits there!
How to prepare for a job interview at Recruit4Mum
✨Know Your Stuff
Make sure you understand the role of a Scheme Manager inside out. Familiarise yourself with the responsibilities, especially around welfare support and community engagement. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your skills in multi-agency collaboration and supporting tenants. Think about situations where you've helped individuals maximise their income or navigate welfare benefits, as these are key aspects of the job.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the organisation's approach to community building and how they support their staff. This shows that you're not just looking for any job, but that you're keen on being part of their team.
✨Be Personable
Since this role is very customer-focused, let your personality shine through. Be warm and approachable during the interview. Demonstrating your ability to connect with people will be crucial in showing that you can foster good relationships with residents and agencies alike.
