At a Glance
- Tasks: Lead and motivate Cinema Hosts while overseeing guest experience across retail and ticketing.
- Company: ODEON is dedicated to creating memorable cinema experiences beyond just the screen.
- Benefits: Enjoy perks like free cinema tickets, food & drink discounts, and wellbeing support.
- Other info: Full training in cinema operations and Costa Coffee standards will be provided.
- Why this job: Shape unforgettable cinema moments in a fast-paced, energetic environment.
- Qualifications: Experience in hospitality or retail with strong communication and problem-solving skills required.
The predicted salary is between 15.55 - 15.55 £ per hour.
At ODEON, we believe cinema is more than what happens on the screen – it’s the atmosphere, the energy, and the experience we create together. As a Cinema Experience Manager, you’ll help lead the team that brings that buzz to life. From the excitement of opening night blockbusters to the warmth of serving a great Costa Coffee before a big show, you’ll be at the heart of making every visit memorable. If you’re passionate about people, thrive in busy environments, and want to shape unforgettable cinema moments, this could be the perfect next step in your career.
Why you’ll love working with us:
- Lead a supportive team who genuinely want to make every guest visit special
- Be part of a fast‑paced, energetic environment filled with filmgoers and community moments
- Get full training in cinema operations and Costa Coffee leadership standards
- Build your leadership skills with structured development pathways
- Enjoy great perks including free cinema tickets, food & drink discounts, and wellbeing support
- Work somewhere that celebrates individuality, inclusion and belonging
What you’ll be doing:
- Support the Cinema Manager in delivering smooth, memorable cinema operations
- Leading and motivating Cinema Hosts throughout each shift
- Overseeing guest experience across all areas: retail, ticketing, ushering and Costa Coffee operations
- Ensuring Costa Coffee quality and service meet brand standards
- Delivering excellent service during busy showings and peak film releases
- Maintaining high standards across safety, cleanliness, compliance and food handling
- Running shift briefings and making on‑shift operational decisions
- Coaching team members to build skills, confidence and progression
- Identifying opportunities to improve processes and guest satisfaction
What you’ll bring:
- Experience leading or supporting teams in hospitality, retail or fast‑paced environments
- A supportive, people‑first leadership style
- Strong communication and problem‑solving skills
- High standards of safety, service and operational delivery
- Flexibility to work evenings, weekends and late nights
- A safe way to travel to and from late shifts
- Willingness to learn Costa Coffee operations and quality standards (full training provided)
Whether you’ve managed a team before or supported one informally, we’ll help you grow into the role.
Our commitment to inclusion
At ODEON, we’re all different and that’s something we celebrate. Through Our Incredible Differences, we’re building a culture where everyone feels like they belong, they are valued and can bring their whole self to work. We recognise and appreciate the unique perspectives and experiences our colleagues bring, and we’re committed to creating an inclusive, equitable and supportive environment for everyone.
If this sounds like the right fit for you, we’d love to hear from you. Apply today and join a team where your contributions truly matter.
Cinema Experience Manager – Northampton employer: Recruit4Mum
Located in Northampton, ODEON values individuality and inclusion, offering a supportive team environment. Employees enjoy structured development pathways and various perks, making it an ideal workplace for those passionate about cinema and customer service.
