At a Glance
- Tasks: Be the first point of contact, ensuring safety and exceptional customer service.
- Company: Join a prestigious security team in Manchester with a focus on inclusivity.
- Benefits: Enjoy a competitive pay, pension scheme, healthcare cash plan, and more.
- Other info: Flexible shift pattern with opportunities for career growth in a supportive environment.
- Why this job: Make a difference by ensuring safety while interacting with diverse visitors.
- Qualifications: Must have valid SIA and CCTV licences, plus great communication skills.
The predicted salary is between 14.91 - 14.91 £ per hour.
We are seeking a Front of House Security Officer to join our team at our prestigious site in Manchester. The ideal candidate will possess exceptional customer service skills, be well‑spoken and well‑presented, and demonstrate the ability to work independently and proactively. Fluency in English, excellent time‑keeping, and computer literacy are essential.
Position: Front of House Security Officer
Pay: £14.91 per hour
Location: Manchester
Shift Pattern: 4 on 4 off – 42 hours per week, 07:00 – 19:00
Benefits:
- Company Pension scheme
- Healthcare Cash plan
- Life Assurance benefits
- 24/7 free Employee Assistance programme
- Cycle to work salary sacrifice scheme
- Additional benefits via ReWard membership
Main Duties:
- Administration of all aspects involved in access control to a defined level.
- Act as first point of contact for greeting visitors entering.
- Clear communication and organisational skills.
- Exceptional customer service.
- Assist with deliveries and post; contact relevant tenant to advise.
- Assist contractors in signing in/out.
- Issue access cards to contractors and visitors.
- Respond to e‑mail and telephone requests relating to any issues in a timely manner.
- Report any security issues to the onsite security supervisor.
- Comply with and operate site security instructions and policies.
- Comply with and operate site emergency and Health & Safety procedures; respond as necessary to emergencies, including assistance to emergency services in the event of fire or bomb threats.
Must Have:
- Valid SIA licence and CCTV licence.
- Proven work experience as a receptionist, front of house officer, or similar role (minimum 1 year).
- Excellent customer service and communication skills.
- Professional attitude and appearance.
Equal Opportunity Statement: At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal‑opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training and promoting individuals based on their qualifications, skills and abilities.
FOH Security Officer – Manchester – M3 5EN – England employer: Recruit4Mum
At Ward Security, we pride ourselves on being an exceptional employer, offering a supportive work culture that values diversity and inclusivity. Our Front of House Security Officers in Manchester benefit from competitive pay, comprehensive healthcare plans, and opportunities for personal growth within a prestigious environment. With a strong emphasis on employee well-being and development, we ensure our team members feel valued and empowered to excel in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Security Officer – Manchester – M3 5EN – England
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We think you need these skills to ace FOH Security Officer – Manchester – M3 5EN – England
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Recruit4Mum. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Recruit4Mum.
How to prepare for a job interview at Recruit4Mum
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Recruit4Mum.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Recruit4Mum.
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You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Recruit4Mum.