At a Glance
- Tasks: Lead maintenance operations and ensure a seamless guest experience at a luxury hotel.
- Company: Join the prestigious Waldorf Astoria London – Admiralty Arch team.
- Benefits: Enjoy competitive pay, free meals, and generous holiday allowance.
- Other info: Work in a dynamic environment with opportunities for career growth.
- Why this job: Be part of a founding team shaping unforgettable guest experiences.
- Qualifications: Experience in engineering management and a passion for hospitality.
The predicted salary is between 23365 - 28557 £ per year.
As a Maintenance Manager for Waldorf Astoria London – Admiralty Arch, you’re not just looking after the maintenance functions of the hotel – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. This is a unique opportunity for an experienced luxury hospitality leader to join the founding team and help shape the guest experience at this landmark hotel.
Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London – Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences. The hotel will open with two signature restaurants, bringing together two of the world’s most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa, state-of-the-art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests.
As a Maintenance Manager, you will play a pivotal role in safeguarding the hotel’s physical infrastructure, ensuring all engineering, maintenance, and safety functions operate seamlessly in support of an exceptional Guest and Member experience. In this leadership role, you will oversee day-to-day engineering operations, preventative maintenance, emergency preparedness, and capital projects, while upholding the highest standards of safety, efficiency, and discretion.
Your responsibilities will include:
- Assume overall responsibility for maintenance and engineering operations throughout the hotel.
- Conduct comprehensive daily inspections to ensure the integrity, safety, and presentation of all facilities.
- Perform lift emergency release procedures and respond swiftly to technical incidents as required.
- Diagnose, maintain, and repair mechanical, electrical, and building systems to ensure uninterrupted hotel operations.
- Build and maintain strong, professional relationships with internal stakeholders and external contractors.
- Ensure all fixtures, fittings, and plant equipment are maintained in safe working condition, taking immediate corrective action when risks are identified.
- Develop, implement, and lead comprehensive emergency preparedness and response programmes.
- Design and manage energy-efficiency and conservation initiatives to optimise sustainability and control operational costs.
- Coordinate renovation and capital projects, including tendering, defining scope and costs, and overseeing contractors to ensure quality, timely, and cost-effective delivery.
- Execute special projects and additional responsibilities as assigned by senior management.
- Act as a guardian of hotel health and safety standards, ensuring full legislative and brand compliance.
- Ensure monthly safety inspections are conducted and that team members receive appropriate training.
To succeed in this role, you will bring the following attributes, skills, and experience:
- Advanced knowledge of building engineering systems and facilities management.
- A positive, proactive, and solution-focused approach.
- Clear and professional communication skills.
- A strong commitment to delivering a seamless and safe guest experience.
- Impeccable grooming and professional presentation aligned with luxury brand standards.
- Flexibility to adapt to evolving operational demands and emergency situations.
- Ability to perform effectively under pressure.
- Confidence working independently while exercising sound judgement.
- Previous experience in a supervisory or management engineering role.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- First Aid certification.
- Vocational qualification or formal training in Engineering, Facilities Management, or a related discipline.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of Hospitality, acting with Integrity, inspiring others through Leadership, believing that Teamwork drives the best outcomes, a sense of Ownership and accountability, and a focus on the Now.
Join an Award-Winning Workplace Culture at Hilton, where we build an exceptional workplace for the Team Members who make it all possible.
Maintenance Manager – London employer: Recruit4Mum
Recruit4Mum is an excellent employer that prioritises the well-being and development of its employees, offering a supportive work culture in the heart of Chester-le-Street. With benefits such as a bonus scheme, enhanced holiday entitlement, and access to an Employee Assistance helpline, we ensure our team feels valued and empowered. Join us for meaningful work that contributes to a safe and inclusive environment while enjoying opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Manager – London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Recruit4Mum. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Recruit4Mum
Don't be shy about reaching out to Recruit4Mum directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Maintenance Manager – London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Recruit4Mum and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Recruit4Mum
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
