At a Glance
- Tasks: Provide technical support for AV and IT systems in teaching and event spaces.
- Company: Join Loughborough University, a vibrant community focused on innovation and education.
- Benefits: Generous holiday allowance, competitive pay, and access to world-class facilities.
- Other info: Flexible working options and opportunities for personal growth in a supportive environment.
- Why this job: Gain hands-on experience while supporting exciting events and cutting-edge technology.
- Qualifications: Experience in AV/IT support and excellent troubleshooting skills required.
The predicted salary is between 25185 - 30000 £ per year.
IT Services are looking for a full-time AV Technical Support Officer to join our Teaching Support team on our East Midlands campus. This role will provide technical support for the University’s teaching, research and event spaces, ensuring that our audiovisual and IT systems continue to deliver an excellent experience for staff, students and visitors.
You will be working as part of a dedicated technical team supporting teaching rooms, lecture capture, Unified communications platforms, event production and specialist AV installations across both the Loughborough and London campuses. We are looking for someone with experience of supporting, installing and maintaining professional AV and IT systems within a customer-focused environment.
You will have excellent technical troubleshooting skills, a practical approach to problem solving and the ability to communicate confidently with colleagues at all levels. The role involves:
- Responding to support requests
- Diagnosing and resolving faults
- Installing and commissioning new AV equipment
- Carrying out planned maintenance
- Supporting teaching and event activities
You will also work on projects to introduce new technologies, maintain accurate asset and configuration records, and provide guidance and training to users on the effective use of AV systems. We are looking for someone who is highly organised, enjoys working with people and takes pride in delivering an excellent customer experience.
The successful candidate will be confident working independently, able to prioritise their workload effectively and committed to maintaining high technical standards. The role will require occasional evening and out-of-hours working to support conferences, events and other University activities.
We cannot accept CVs. We are happy to consider any reasonable adjustments that candidates may need during the recruitment process.
About the University: Universities are one of this country’s greatest assets. We’re educators, employers, innovators and pioneers. We shape culture and society. At Loughborough, we strive for better, think differently, challenge convention and take action.
About the Department: Our IT Services department is made up of a wide range of teams all responsible for their own specialism. IT Assets are based in the heart of campus with easy access to the wide range of facilities including world class sporting facilities.
Our Benefits include generous holiday allowance, access to fantastic facilities, competitive pay and pension schemes, support for you and those close to you, health and wellbeing benefits, and travel and sustainability options.
AV Technical Support Officer in Loughborough employer: Recruit4Mum
Recruit4Mum is an excellent employer that prioritises the well-being and development of its employees, offering a supportive work culture in the heart of Chester-le-Street. With benefits such as a bonus scheme, enhanced holiday entitlement, and access to an Employee Assistance helpline, we ensure our team feels valued and empowered. Join us for meaningful work that contributes to a safe and inclusive environment while enjoying opportunities for personal and professional growth.
