At a Glance
- Tasks: Support sales team and maintain a loyal client base of Very Important Customers.
- Company: Ralph Lauren Corporation is a global leader in premium lifestyle products with a strong brand reputation.
- Benefits: Competitive benefits package, discounts, and opportunities at the Westfield Stratford location.
- Other info: Position located in the United Kingdom, specifically at Westfield Stratford.
- Why this job: Join an iconic brand and contribute to a culture of inclusion and belonging.
- Qualifications: Experience in a premium/luxury environment with proven management abilities required.
The predicted salary is between 30000 - 30000 £ per year.
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all.
Position Overview
Department: Retail Stores
Location: United Kingdom
What We Offer
- The opportunity to work for an iconic and unique lifestyle brand in our Westfield Stratford location.
- Exciting career opportunities.
- Competitive benefits package and discounts.
- An environment where you can bring your whole self to work.
Essential Duties & Responsibilities
Business Client Development
- Support the sales team in absence of manager(s) to ensure an extraordinary client experience to maximise sales and commercial opportunities in store and via out‐reach.
- Build and maintain a loyal client base of Very Important Customers (VICs), Super VICs & top clients.
- Communicate, engage and energise the team to maximise performance using service metrics.
Leadership & Engagement Support
- Support the manager(s) creating an inclusive working environment with a client‐first culture.
- Support the team using service metrics in absence of manager(s) to deliver sales and profit results.
- Support the manager(s) developing the team product knowledge and selling culture.
Operations
- Expert of Ralph Lauren clienteling and digital tools, store systems and procedures, cash management and able to interpret key business reports.
- Uphold & coach Brand standards and Brand presentation.
- Communicate product and client feedback to buyers & manager(s) and coordinate marketing initiatives and price changes.
Experience, Skills & Knowledge
- Energetic, passionate, and results‐driven team player.
- Experience in a premium/luxury environment with proven management abilities.
- Excellent organisational and communication skills with in-depth Brand and product knowledge.
Senior Sales Professional in London employer: Recruit4Mum
Ralph Lauren offers a competitive benefits package and discounts while fostering a culture of inclusion. Located in the vibrant Westfield Stratford, the company is committed to amplifying diverse voices within its community.