At a Glance
- Tasks: Lead and develop national supported housing services for diverse customer needs.
- Company: MTVH, a leader in supported housing with a commitment to quality and innovation.
- Benefits: Competitive salary, leadership opportunities, and a chance to make a real difference.
- Other info: Join a dynamic team dedicated to high-quality service and continuous improvement.
- Why this job: Shape the future of supported housing and drive impactful change in communities.
- Qualifications: Extensive leadership experience in supported housing and strong financial acumen.
The predicted salary is between 59576 - 70089 £ per year.
We are looking for a strategic and experienced Head of Supported Housing to lead the operational delivery and development of our national supported housing services. This is a leadership role with accountability for a large, geographically dispersed portfolio, overseeing specialist housing management services and supporting customers with a wide range of needs including homelessness, mental health, learning disabilities and asylum seekers/refugees.
Key aspects of the role include:
- Leading a large team to deliver consistently high‑performing services
- Driving delivery against KPIs, quality standards and regulatory frameworks
- Shaping strategic direction and contributing to wider MTVH Support and Customer Services priorities
- Contributing to a programme of investment in supported housing and development of new schemes
- Leading service improvement, innovation and the development of new business opportunities
- Acting as senior representative with commissioners, funders and external stakeholders
- Ensuring strong customer engagement, including co‑design approaches to service delivery
- Overseeing customer satisfaction, audit outcomes and continuous improvement
- Providing sector leadership, maintaining expertise in supported housing policy and practice
What you’ll need to succeed:
- Extensive senior leadership experience in supported housing, including services such as homelessness, mental health, learning disabilities or refugee/migrant support
- Proven experience managing large, dispersed teams and delivering strong operational performance
- Strong financial acumen, with experience managing budgets and delivering value for money
- Demonstrable experience developing business cases and driving service growth and innovation
- Experience working with commissioners and funders across housing, health and social care
- Strong understanding of supported housing policy, regulation and best practice
- Excellent communication and influencing skills, including experience presenting at senior leadership or Board level
- Ability to build inclusive, high-performing teams and lead through change
- Strong commitment to safeguarding and delivering safe, high-quality services
All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.
Head of Supported Housing – Farringdon in London employer: Recruit4Mum
MTVH is an exceptional employer, offering a dynamic work environment in the heart of Farringdon, where you can make a meaningful impact on the lives of vulnerable individuals. With a strong commitment to employee development, we provide extensive training and growth opportunities, fostering a culture of innovation and collaboration. Our focus on high-quality service delivery and customer engagement ensures that you will be part of a team dedicated to making a difference in supported housing.
