At a Glance
- Tasks: Assist customers in the Food section and provide exceptional service.
- Company: Join M&S, a leading retailer that values individuality and teamwork.
- Benefits: Flexible hours, competitive pay, and a vibrant work environment.
- Other info: Fast-paced role with opportunities for growth and development.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Passion for food, resilience, and a team-oriented mindset.
The predicted salary is between 10 - 12 € per hour.
Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.
Join M&S as a Customer Assistant in our Food section, where you’ll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we’re driving.
We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don’t wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.
Customer Assistant – Food – Talbot Green – Llantrisant, Rhondda Cynon Taff employer: Recruit4Mum
At M&S, we pride ourselves on being an inclusive employer that values individuality and fosters a vibrant work culture. As a Customer Assistant in our Food section at Talbot Green, you'll enjoy a dynamic environment with opportunities for personal growth, all while delivering exceptional service to our customers. With a focus on teamwork and flexibility, we empower our employees to thrive in a fast-paced setting, making every day rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant – Food – Talbot Green – Llantrisant, Rhondda Cynon Taff
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you’re not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you’d shine under pressure, so role-play with a friend or family member to get comfortable.
✨Tip Number 3
Be ready to showcase your digital savvy! Familiarise yourself with tools like the Sparks App and in-store devices. We love tech-savvy team members who can enhance the shopping experience for our customers.
✨Tip Number 4
Show us your flexibility! Be prepared to discuss how you can adapt to different roles within the store. We value team players who can jump in wherever needed, so share examples of how you’ve done this in the past.
We think you need these skills to ace Customer Assistant – Food – Talbot Green – Llantrisant, Rhondda Cynon Taff
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food shine through! Talk about your favourite M&S products or any experiences you've had that relate to food. We want to see that you’re genuinely excited about joining our team.
Highlight Your Customer Service Skills:Make sure to mention any previous experience you have in customer service. We’re looking for down-to-earth colleagues who can deliver five-star service, so share examples of how you've gone above and beyond for customers in the past.
Be Yourself:At M&S, we celebrate individuality, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how your background can contribute to our diverse team. We want to know the real you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy to navigate, so you can focus on showcasing your skills and passion!
How to prepare for a job interview at Recruit4Mum
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S's food range. Being able to discuss specific products and your personal favourites will show your passion for the brand and help you connect with the interviewer.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help a customer, as this role is all about delivering five-star service under pressure.
✨Show Your Team Spirit
M&S values teamwork, so be ready to share experiences where you've worked effectively in a team. Highlight how you support your colleagues and contribute to a positive work environment, especially during busy times.
✨Embrace Flexibility and Adaptability
Be prepared to discuss how you handle change and adapt to different situations. This role requires flexibility, so sharing examples of how you've successfully navigated varying demands in previous jobs will demonstrate your readiness for the challenge.
