At a Glance
- Tasks: Lead a passionate team to deliver person-centred support and enhance lives.
- Company: Join a top-rated adult social care provider making a real difference.
- Benefits: Competitive salary, fast-track career development, and digital perks.
- Other info: Be part of an inclusive culture focused on innovation and growth.
- Why this job: Empower individuals to live independently and unlock their full potential.
- Qualifications: Experience in learning disabilities or mental health; leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Salary: Competitive Salary
Shift Hours: 40 hours
Contract Type: Permanent – 40 hour per week
Service: Affinity Supporting People South Limited
Location: Liverpool
Do you dare to make a difference? Want to join a company that is rated as GOOD by CQC? Affinity Supporting People South Limited are currently recruiting a Service Manager for our Supported Living Services in Liverpool. At Affinity Supporting People South, we don’t just offer jobs — we build futures. As one of the UK’s leading providers of adult social care, we’re on a mission to empower people with Learning Disabilities, Autism, Mental Health needs and Physical Disabilities to live their best, most independent lives. And we’re looking for someone special to lead that mission in our Liverpool Supported Living Services.
About National Care Group:
National Care Group is one of the UK’s leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autism and complex related needs. Its mission is to empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.
We won Specialist Care Provider of the Year 2025 in the large group category at the National Care Awards!
That is why we offer:
- Competitive Salary per annum (based on experience)
- Fast-track career development and expert training
- Digital Perks Platform – discounts on hundreds of brands
- Stream – get paid as you earn
- Inclusive, welcoming, values-led culture
- Be part of a provider at the forefront of care innovation
The Service Manager Position:
As Service Manager, you’ll lead and inspire a team to deliver truly person-centred support that unlocks potential and enhances lives. You’ll manage multiple supported living sites, to ensure smooth, safe, high-quality service delivery whilst staying present with the people we support. From coaching and leading your team to liaising with external agencies and keeping everything running smoothly behind the scenes — this is a hands-on leadership role where no two days are ever the same.
About the role:
- Motivate, lead and develop a passionate team
- Ensure high-quality, person-led care across all services
- Be visible, hands-on, and lead from the front
- Deliver and monitor activities that support wellbeing and outcomes
- Work in line with values, policies, and care standards
- Build positive relationships with stakeholders, families, and professionals
About you:
You’re not just experienced — you’re driven, compassionate, and ready to make an impact.
- Strong background in learning disabilities, mental health, or complex needs
- Level 3 or equivalent/ above qualification in Health & Social Care (or equivalent experience)
- Proven leadership across multiple sites
- Natural people-leader with coaching and mentoring skills
- Full UK driving licence and access to a vehicle
Most importantly: you care. Deeply.
If you’re passionate about delivering life-changing support and want to be part of a forward-thinking, supportive organisation — we want to hear from you. Ready to take the next step? Apply today. Let’s build brighter futures, together.
Don’t meet every single requirement? We invite you to apply anyway! At National Care Group, we are dedicated to building a diverse, inclusive and authentic organisation. So, if you’re ready to embark on a journey where your potential outweighs your current skill set, we encourage you to apply. You might have the right values and attitude we are looking for!
Service Manager – 40 hours in Liverpool employer: Recruit4Mum
Contact Detail:
Recruit4Mum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager – 40 hours in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to it.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers—make them your own!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who are ready to make a difference in the lives of others.
We think you need these skills to ace Service Manager – 40 hours in Liverpool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Manager role. Highlight your experience in leading teams and delivering person-centred care, as this is what we’re all about at Affinity Supporting People South.
Show Your Passion: We want to see your enthusiasm for making a difference! In your application, share specific examples of how you've positively impacted the lives of those you’ve supported. Let your passion shine through!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our mission!
How to prepare for a job interview at Recruit4Mum
✨Know the Company Inside Out
Before your interview, take some time to research Affinity Supporting People South Limited and National Care Group. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Service Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed multiple sites. Highlight how you motivated your team and ensured high-quality care delivery.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of specific instances where you had to make tough decisions or manage conflicts, especially in a care setting. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the company culture, team dynamics, and how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the organisation's goals.