At a Glance
- Tasks: Lead operations across 9 sites, ensuring top-notch food service and innovation.
- Company: Join Compass at Google, a global tech leader in the food industry.
- Benefits: Competitive salary, bonuses, and benefits in a dynamic work environment.
- Other info: Exciting opportunity for career growth in a vibrant, evolving industry.
- Why this job: Shape the future of food in a fast-paced, creative setting.
- Qualifications: Proven leadership in high-end catering or luxury hospitality required.
The predicted salary is between 95000 - 100000 £ per year.
Salary: £95,000 – £100,000 + Bonus + Benefits
Shift hours: Full Time
Location: London
Lead the Future of Food in One of the World’s Most Influential Organisations! Step into a career-defining opportunity within a global tech powerhouse – supporting Compass at the Google operations in London; shaping how billions of people connect, discover, and innovate every day! Behind the scenes sits an equally ambitious food operation: dynamic, high-volume, creative, and constantly evolving. We are seeking an exceptional, strategic and operational leader to oversee a remit of 9 sites and a team of approximately 250. This is a high-energy, multifaceted environment bringing together hospitality, elevated workplace dining, bespoke catering, events, and pantry services — where creativity, adaptability and exceptional standards are simply the norm!
Main Responsibilities- Provide strategic and operational leadership across 9 sites, ensuring seamless delivery at scale
- Rapidly develop and execute clear, actionable plans — bringing strategy to life with pace and precision
- Drive innovation across food concepts, responding to frequent bespoke menu requests
- Act as a trusted partner to the client, confidently pivoting in line with evolving direction
- Lead change management initiatives across a complex, fast-moving contract
- Maintain strong financial oversight, ensuring commercial performance and sustainable growth
- Remain calm, decisive, and solutions-focused under pressure
- Proven leadership experience within high-end contract catering, premium restaurants, luxury hospitality, or elevated employee dining is essential
- Strong commercial and financial acumen
- A deep understanding of what exceptional food looks like and how to deliver it at scale
- Agile, adaptable, and comfortable operating in a constantly evolving environment
- Outstanding client relationship and stakeholder management skills
- Confident leading through change with clarity and influence
- Innovative mindset with a passion for quality and creativity
Head of Operations – Full Time – London employer: Recruit4Mum
Recruit4Mum is an excellent employer that prioritises the well-being and development of its employees, offering a supportive work culture in the heart of Chester-le-Street. With benefits such as a bonus scheme, enhanced holiday entitlement, and access to an Employee Assistance helpline, we ensure our team feels valued and empowered. Join us for meaningful work that contributes to a safe and inclusive environment while enjoying opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations – Full Time – London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Recruit4Mum. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Recruit4Mum
Don't be shy about reaching out to Recruit4Mum directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head of Operations – Full Time – London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Recruit4Mum and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Recruit4Mum
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
