At a Glance
- Tasks: Serve food and drinks, create a welcoming atmosphere, and ensure guest satisfaction.
- Company: Join the Apex Hotels family in a vibrant Edinburgh location.
- Benefits: Enjoy 29 days holiday, gym access, and a range of employee perks.
- Other info: Structured training programme and opportunities for career growth.
- Why this job: Bring your personality to work and make lasting connections with guests.
- Qualifications: Passion for food and drink, great customer service skills, and attention to detail.
The predicted salary is between 20000 - 25000 £ per year.
Apex Waterloo Place Hotel, Edinburgh, EH1 3BG
Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Food and Beverage Assistant in Edinburgh. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Food and Beverage Team.
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you’re working
- Access to an external Employee Assistance Programme
- Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date
- £200 referral bonus when your friends or family join the team
- Contributions to a pension plan
Following your first successful 3 months, you’ll also receive further benefits:
- Access to our discounts and wellbeing platform 'Treat Yourself Here', unlocking savings and experiences for you and your family
- Involvement in our employee recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
Starting your Journey: As a Food and Beverage Assistant, we ask that you take pride in your work and have a willingness to learn. You will have a real passion for food and drink, and you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests that enhances their stay.
You will enjoy chatting to our guests, offering help and assistance, you will be great at multi-tasking, you will be efficient at solving guest enquiries with a smile and your infectious personality!
Joining the dedicated Food and Beverage department, you will:
- Be involved in a varied role, working across bar, restaurant, conference and room service facilities
- Greet our guests when they arrive with a friendly hello and your infectious smile
- Create great customer service and a friendly, welcoming environment in order to promote guest loyalty
- Gain knowledge of our menus offerings and food and alcohol standards
- Receive 'on the job' and distinct Food and beverage training
On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge and confidence to be a great Food and Beverage Assistant.
With this in mind, we are looking for a Food and Beverage Assistant who:
- Can deliver excellent standards
- Uses initiative
- Has a customer service attitude
- Has the ability to multi-task and organise a variable work load
- Provides excellent attention to detail
- Holds a genuine desire to provide a Warmer Welcome to our guests
We encourage you to bring your true self to work - we recruit for attitude and train for skill. We'll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey.
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you!
Food & Beverage Assistant – Edinburgh employer: Recruit4Mum
Apex Hotels is an exceptional employer that fosters a warm and inclusive work environment, where family values of Trust, Passion, Friendliness, and Teamwork are at the core of our culture. As a Food & Beverage Assistant in Edinburgh, you will enjoy competitive pay, extensive employee benefits, and opportunities for personal and professional growth, all while being part of a vibrant team that values your unique personality and contributions. With a focus on training and development from day one, along with various employee recognition schemes and discounts, Apex Hotels is committed to ensuring a fulfilling and rewarding career for all its staff.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant – Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, check out Apex Hotels' social media and website. Understanding their values of Trust, Passion, Friendliness, and Teamwork will help you connect with the team during your chat.
✨Tip Number 2
Practice your people skills! As a Food & Beverage Assistant, you'll be chatting with guests all day. Try role-playing with friends or family to get comfortable with greeting guests and handling enquiries with a smile.
✨Tip Number 3
Show off your personality! Apex wants you to bring your unique self to work. Think about what makes you stand out and how you can share that in your interview. A little charm goes a long way!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to prepare for your journey with us.
We think you need these skills to ace Food & Beverage Assistant – Edinburgh
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to express yourself and show us what makes you tick.
Tailor Your Application:Make sure to tailor your application to the Food & Beverage Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like your passion for food and drink or your customer service skills.
Keep It Friendly and Professional:While we love a friendly vibe, remember to keep your application professional too. Use clear language, check your spelling and grammar, and make sure it’s easy to read. We want to get to know you, but we also want to see that you take this seriously!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and straightforward – just a few clicks and you’re on your way to joining the Apex family!
How to prepare for a job interview at Recruit4Mum
✨Know the Company Culture
Before your interview, take some time to research Apex Hotels and their family values of Trust, Passion, Friendliness, and Teamwork. Understanding their culture will help you align your answers with what they value, showing that you're a great fit for their team.
✨Show Your Personality
Apex Hotels encourages candidates to bring their unique personality to the role. During the interview, let your true self shine through! Share personal anecdotes that highlight your passion for food and drink, and how you connect with guests.
✨Demonstrate Customer Service Skills
Since the role is all about providing a warm welcome and excellent service, prepare examples of how you've gone above and beyond for customers in the past. This will show your potential employer that you have the right attitude and skills for the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how the team celebrates successes. This shows your interest in the role and helps you gauge if the company is the right fit for you.
