At a Glance
- Tasks: Manage and grow key customer accounts while exceeding targets and enhancing satisfaction.
- Company: Dynamic company in the aggregates sector with a focus on customer relationships.
- Benefits: Excellent salary, bonus scheme, enhanced holidays, and employee discounts.
- Other info: Join a supportive team with access to employee networks and resources.
- Why this job: Make a real impact in a rewarding role with autonomy and influence.
- Qualifications: Proven account management experience and strong negotiation skills.
The predicted salary is between 50000 - 65000 £ per year.
Salary: Excellent Salary + Bonus + Benefits
Location: Colchester
Contract: Full-time
About the Role
As an External Account Manager, you will be responsible for managing and growing a portfolio of key customer accounts across the region. You’ll ensure price, volume, and profitability targets are met while working cross‑functionally to deliver exceptional service and enhance customer satisfaction. This is a dynamic, rewarding role where you’ll have autonomy, influence, and the opportunity to make a real impact.
What You’ll Be Doing
- Implementing the Account Portfolio strategy to drive performance
- Delivering financial targets as set by the Business Unit and Regional Management
- Achieving monthly and annual Customer Account targets
- Managing and increasing Value Added Product volume in line with business objectives
- Supporting Major Project Managers with major bids and tender processes
- Building strong, lasting relationships with customers and identifying new opportunities
- Ensuring customer satisfaction measures are consistently exceeded
- Creating and maintaining high‑quality account plans that outline clear customer objectives
- Supporting senior management in improving OTIF (On Time In Full) performance
What We’re Looking For
We’re seeking someone with:
- A strong track record of managing customer accounts and adding commercial value
- Excellent negotiation, influencing, and relationship‑building skills
- Strong commercial acumen and experience using forecasting or commercial tools
- A deep understanding of regional markets and competitive landscapes
- Ability to work collaboratively across departments
- High levels of drive, determination, and accountability
- Ability to identify customer needs and build comprehensive solutions
- Relevant experience in Aggregates
Behaviours That Drive Success
- Communicates effectively
- Demonstrates resilience
- Manages conflict constructively
- Values differences
- Drives results
- Optimises work
- Assumes accountability
- Makes quality decisions
Benefits
- Bonus scheme
- Enhanced holiday entitlement
- Contributory pension scheme
- Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
- Access to our Employee Assistance helpline for free and confidential advice
- Access to Employee Communities (employee networks including REACH, Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents)
External Account Manager – Aggregates – Full Time in Essex employer: Recruit4Mum
Contact Detail:
Recruit4Mum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land External Account Manager – Aggregates – Full Time in Essex
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to current employees at companies you’re interested in. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. We recommend practising common interview questions and even role-playing with a friend. The more prepared you are, the more confident you’ll feel when it’s time to shine!
✨Tip Number 3
Follow up after interviews! A simple thank-you email can go a long way in showing your appreciation and keeping you top of mind. We suggest mentioning something specific from your conversation to make it personal. It shows you’re genuinely interested and engaged.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your application in and let’s make some magic happen together!
We think you need these skills to ace External Account Manager – Aggregates – Full Time in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of External Account Manager. Highlight your experience in managing customer accounts and any relevant achievements that showcase your commercial acumen.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've driven results in previous positions and how you can bring that same energy to our team.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use your application to illustrate your negotiation and relationship-building abilities with real-life examples that show how you’ve added value in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Recruit4Mum
✨Know Your Numbers
As an External Account Manager, you'll need to demonstrate your understanding of financial targets. Brush up on key metrics related to account management, such as profit margins and sales volumes. Be ready to discuss how you've met or exceeded these in past roles.
✨Showcase Your Relationship Skills
Building strong customer relationships is crucial for this role. Prepare examples of how you've successfully managed accounts and fostered long-term partnerships. Highlight any specific strategies you used to enhance customer satisfaction and loyalty.
✨Understand the Market
Familiarise yourself with the aggregates market and the competitive landscape in the region. Research recent trends and challenges. This knowledge will help you speak confidently about how you can add value to the company and its customers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving and negotiation skills. Think of scenarios where you've had to manage conflict or drive results under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.