At a Glance
- Tasks: Lead security operations and provide top-notch customer service in a vibrant London facility.
- Company: Join Ward Security, a company that values diversity and inclusivity.
- Benefits: Enjoy competitive pay, SIA licensing support, gym discounts, and career development opportunities.
- Other info: Flexible shifts available, including days, nights, and weekends.
- Why this job: Make a real difference while working in a dynamic environment with a supportive team.
- Qualifications: Must have a valid SIA license and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way? We are seeking an experienced and adaptable Duty site Manager to support, build and drive strong team dynamic in a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanor alongside excellent personal presentation. Excellent communication skills are essential.
Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
Key Role Details- Role: Duty site Manager
- Pay Rate: £15.97 per hour
- Shift Pattern: Days, nights and weekends
- Location: EC3M, London
- SIA License
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
- Additional Benefits via ReWard Membership
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
- Valid Frontline SIA license
- Proven work experience as a Cooperate Security Officer - min 1 year
- Good customer service and communication skills
- High level of self-presentation
- Basic IT skills
- Quick thinking and problem-solving skills
- A positive attitude to dealing with people and taking on challenges
- Act as a point of contact and information center to staff and visitors and tenants
- Always conduct yourself in a professional manner
- Ensure all instructions, both written and verbal are adhered to
- Guard access points, permitting or refusing entry, restraining trespassers
- Conduct foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets.
- Investigate and take the appropriate lawfully action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents
- Complete daily reports, including relevant information, observations, surveillance footage, and signatures
- Excellent communication skills to all levels – verbally, written, phone and by security radios
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal‑opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Duty Security Manager – EC3M, London – England employer: Recruit4Mum
At Ward Security, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in the heart of London. Our commitment to employee growth is reflected in our comprehensive training and development opportunities, alongside attractive benefits such as financial support for SIA licensing, discounted gym memberships, and a robust pension scheme. Join us to be part of a dynamic team that values professionalism, customer service, and a positive mindset in every challenge.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Security Manager – EC3M, London – England
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to security management. Think about scenarios where you've demonstrated excellent customer service or handled emergencies, and be ready to share those stories with confidence.
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training, make sure to highlight them during your conversations. This will help you stand out as a candidate who is not only qualified but also committed to professional development.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are eager to join our team. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Duty Security Manager – EC3M, London – England
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous security experience in your application. We want to see how you've handled challenges and provided exceptional customer service in the past.
Keep It Professional:Since professionalism is key for us, ensure your application reflects that. Use a polished tone and format, and don’t forget to showcase your excellent communication skills!
Tailor Your Application:Take a moment to tailor your application to the specific role. Mention how your skills align with the responsibilities listed in the job description, especially around multitasking and IT proficiency.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our team!
How to prepare for a job interview at Recruit4Mum
✨Know Your Security Basics
Brush up on your security knowledge and be ready to discuss your previous experience. Highlight specific situations where you successfully handled challenges, such as emergencies or difficult customers, to showcase your problem-solving skills.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with team members and visitors in past roles, especially in high-pressure situations.
✨Demonstrate Professionalism
Dress smartly and maintain a polished appearance for the interview. Your demeanour should reflect the professional standards expected in the security sector, so be sure to convey confidence and a positive attitude throughout.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your quick thinking and decision-making abilities. Think of examples from your past experiences where you had to act swiftly and effectively, and be ready to explain your thought process during those moments.
