At a Glance
- Tasks: Join our team as a Management Apprentice and learn the ropes of Food & Beverage management.
- Company: Apex Hotels, a family-owned collection of stylish boutique hotels.
- Benefits: Enjoy 29 days holiday, competitive pay, and access to a state-of-the-art gym.
- Other info: Meet new friends, develop skills, and enjoy a fun work environment.
- Why this job: Gain a BSc (Hons) Degree while kickstarting your career in hospitality.
- Qualifications: Passion for hospitality and qualifications for degree entry required.
The predicted salary is between 15000 - 20000 £ per year.
This is a unique and exciting opportunity to join Apex Hotels in Dundee on our Management Apprentice Programme. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the fantastic team.
We are looking to nurture and develop the next generation of leaders within Apex Hotels. This great opportunity offers a unique route to achieving a BSc (Hons) Degree in Business Management whilst working to gain the necessary skills and leadership experience required for you to begin your successful management career within one of the UK’s leading hotel groups.
You will be based within the Food & Beverage Department, reporting directly to the Food & Beverage Manager with support from the operations manager. Following your first six months you will have the opportunity to move into other operational departments, Kitchen and Conference & Events to learn the core, key elements of the guest journey in those areas, creating the ability for you to support each department at key times. The goal is to support you in your journey in becoming a guest focused manager who will be able to step into various Food & Beverage departments seamlessly, supporting day to day delivery.
This is an opportunity to join a warm and welcoming team, where you will have fun, meet many new people, make friends, and enjoy your work. Hospitality is such a thriving industry that could take your career in endless directions!
As Management Apprentice, you will play a key role in within the team, using your passion for excellent customer care to motivate and support those around you and exceed guests’ expectations. You will:
- Attend University of Dundee 1 day per week for 4 years.
- Participate in ongoing training & development to develop personal and professional skills.
- Ensure the smooth day to day running of the operational area you are assigned in line with Apex Brand Standards.
- Anticipate guests’ needs whenever possible to exceed expectations.
- Support relevant Department Head in the smooth onboarding of our people and timely delivery of operational skills training to ensure the highest standards of guest service and satisfaction.
- Assist in developing and leading hotel specific projects in line with Business Management Curriculum.
- Assist in the preparation and presentation of reports on matters related to projects to senior management.
- Demonstrate behaviours reflective of Apex Family Values.
Personal Characteristics and Competencies:
- You will have a passion for the hospitality industry with a desire to progress to a managerial position within the next 5 years.
- You will have the required qualifications to gain entry to the degree level course or be expected to gain these from exams currently being undertaken.
- You will demonstrate full commitment to managing the demands of full-time employment and academic study.
- You will have good communication and IT skills relevant to the role and be ambitious to develop these skills.
- You will bring your own personality to work to ensure exceptional guest service.
- You will have excellent customer care skills to deal with guest complaints in a calm and positive manner and bring to a suitable conclusion.
- You will have previous experience of setting high performance standards.
University Programme Requirements:
- Resident in Scotland at the start of their work programme.
- Right to work in Scotland.
- No qualification at the same level in the same subject.
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you’re working.
- Access to an external Employee Assistance Programme
- Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date.
- £200 referral bonus when your friends or family join the team.
- Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
- Involvement in our employee recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
Apex Hotels is a stylish and contemporary collection of family owned 4* boutique hotels based in Edinburgh, Glasgow, Dundee, London and Bath. Each hotel has its own unique character, but one thing’s for certain, we pride ourselves on delivering a Warmer Welcome to all our guests, no matter which hotel they choose to stay in.
Food and Beverage Management Apprenticeship – Dundee employer: Recruit4Mum
Apex Hotels in Dundee offers a vibrant and supportive work environment where employees are valued as part of the family. With a strong focus on personal and professional development, this apprenticeship provides a unique opportunity to gain a BSc (Hons) Degree in Business Management while working alongside a passionate team dedicated to exceptional guest service. Enjoy competitive benefits, including generous holiday, training opportunities, and employee recognition schemes, all within a thriving hospitality industry that opens doors to endless career possibilities.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Management Apprenticeship – Dundee
✨Tip Number 1
Get to know the company culture! Before your interview, check out Apex Hotels' social media and website. Understanding their family values of Trust, Passion, Friendliness, and Teamwork will help you connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your passion for hospitality and customer care.
✨Tip Number 3
Show off your personality! Apex Hotels values uniqueness, so don’t be afraid to let your true self shine during the interview. Share personal stories that highlight your experience and enthusiasm for the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in joining the Apex Hotels team. Plus, it keeps you on their radar!
We think you need these skills to ace Food and Beverage Management Apprenticeship – Dundee
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Don’t be afraid to let your personality shine through in your application. Whether it’s your passion for hospitality or your unique experiences, make sure to highlight what makes you, well, you!
Tailor Your Application:Take a moment to read through the job description and align your skills and experiences with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in the role.
Keep It Professional Yet Friendly:While we love a friendly tone, remember to keep it professional too. Use clear language and check for any typos or errors. A polished application reflects your attention to detail, which is super important in hospitality!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the Apex family!
How to prepare for a job interview at Recruit4Mum
✨Know Your Stuff
Before the interview, make sure you research Apex Hotels and their values. Understand what they stand for, especially their focus on Trust, Passion, Friendliness, and Teamwork. This will help you align your answers with their culture and show that you're genuinely interested in being part of their team.
✨Show Your Personality
Apex Hotels values individuality, so don’t be afraid to let your personality shine through during the interview. Share personal anecdotes that highlight your passion for hospitality and customer service. This will help you connect with the interviewers and demonstrate that you can bring a unique flair to the role.
✨Prepare for Situational Questions
Expect questions that assess how you handle real-life scenarios in hospitality. Think of examples where you've exceeded guest expectations or resolved complaints effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and concisely.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the apprenticeship programme and the team dynamics. This shows your enthusiasm and eagerness to learn. You might ask about the types of projects you'll be involved in or how the team supports each other in delivering exceptional guest experiences.
