At a Glance
- Tasks: Provide top-notch customer service and support at exciting matchdays.
- Company: Join a vibrant team at the American Express Stadium in Brighton.
- Benefits: Flexible hours, competitive pay, and opportunities for job-sharing.
- Other info: Permanent position with a dynamic work environment.
- Why this job: Be part of the action and create memorable experiences for fans.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 30000 € per year.
Role: Customer Service Executive
Salary: Dependent on experience
Hours: 35 hours per week (plus every matchday, time in lieu gained after 5 matches). We are open to discussing job-share opportunities - please state on your application if you would be interested.
Location: American Express Stadium, Brighton
Contract Type: Permanent
Deadline Day: 2nd June 2026
About Brighton
Customer Service Executive – Village Way, BN1 9BL employer: Recruit4Mum
As a Customer Service Executive at the American Express Stadium in Brighton, you will be part of a vibrant and dynamic team dedicated to delivering exceptional service on matchdays and beyond. Our company fosters a supportive work culture that values employee growth, offering flexible job-share opportunities and a commitment to work-life balance. With competitive salaries and the chance to engage with a passionate community, this role provides a meaningful and rewarding career path in a unique and exciting location.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Executive – Village Way, BN1 9BL
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the American Express Stadium. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show how we handle tricky situations with grace and professionalism.
✨Tip Number 3
Dress the part! When we show up looking sharp, it sends a message that we’re serious about the role. Plus, it boosts our confidence!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us on their radar and show our enthusiasm for the position.
We think you need these skills to ace Customer Service Executive – Village Way, BN1 9BL
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see how much you care about helping others and making their experience memorable!
Tailor Your Application:Make sure to customise your application to fit the Customer Service Executive role. Highlight relevant experiences and skills that match what we’re looking for in our team at Brighton.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Recruit4Mum
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Executive. Familiarise yourself with the key responsibilities and think about how your experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Passion for Customer Service
During the interview, share specific examples of how you've provided excellent customer service in the past. Whether it's resolving a complaint or going the extra mile for a customer, these stories will demonstrate your commitment to the role and your ability to handle various situations.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This shows that you're engaged and interested in the company. You might want to ask about the team culture at the American Express Stadium or how they measure success in the customer service department.
✨Be Yourself
Interviews can be nerve-wracking, but remember to be yourself! Authenticity goes a long way in customer service roles. Let your personality shine through, and don't be afraid to show your enthusiasm for the job and the company.
