Digital eCommerce Intelligence Manager (Crawley, GB, RH10 9AD)

Business Area: Nestlé UK & Ireland

Position: Digital Commerce Intelligence Manager

Location: York or Gatwick: Hybrid working: min 2 days a week in the office

Attractive Salary Benefits:

• Potential, discretionary annual bonus
• Generous pension scheme
• 12 flexible days on top of 25 days annual holiday entitlement pro rata
• 2 paid volunteering days
• A focus on personal development and growth

Although this is a full-time permanent opportunity, please speak to us about what flexibility means to you as we are always open to discussing individual’s flexible working needs, don’t let this stop you from applying.

Why this role matters

Digital commerce is no longer won through execution alone. It is won through the quality of decisions: what signals we trust, how quickly we act, how clearly we measure impact and how effectively we scale what works. This role gives Nestlé UK the intelligence foundation to make those decisions with greater confidence, speed and precision across every customer and trading environment. It is a rare opportunity to work across some of the UK’s most powerful brands and help build the capability that will shape the next era of digital commerce growth.

Position Summary

What can you expect from a career in the Nestlé Sales Team? Every day and everywhere, we are building a Sales community of unique people who thrive together, make a positive difference and deliver market-leading results. We have an exciting opportunity to join Nestlé UK as Digital Commerce Intelligence Manager. This is a high-impact role sitting across UK customers, multiple trading environments and some of the world’s most iconic billion-pound brands – including KitKat, Nescafé, Starbucks and MAGGI. The role will build Nestlé UK’s next-generation digital commerce intelligence capability: connecting retailer, retail media, category, content and commercial data into a single governed ecosystem that enables faster, sharper and more profitable decisions. This is not a reporting role. It is a role for someone who wants to turn data into growth. You will create one trusted version of truth, external data partnerships, automated insight products, common KPI standards and AI-ready foundations for the future of commerce. This directly reflects the role's focus on digital commerce data strategy, retailer data integration, KPI governance, insight roadmaps and future AI / agentic commerce capability.

Your Impact

Working as part of our Digital Commerce and Customer Business teams, you will help build the intelligence engine that powers better commercial decisions across Nestlé UK. You will lead the roadmap for digital commerce data, insight products, KPI standards and decisioning capability across UK retailers, categories and brands. You will also:

• Help define and deliver the UK Digital Commerce data strategy and operating model, ensuring retailer, retail media, activation and commercial data are connected to clear business outcomes
• Create transparency around Nestlé’s digital commerce data investment: what we buy, who uses it, which decisions it improves and what value it delivers
• Build stronger retailer, retail media network and platform data partnerships to improve access, automation, API connectivity, measurement quality and speed of insight generation
• Create scalable standards that translate end-to-end retailer, media, activation and product data into Nestlé hierarchies across brand, category, customer, SKU, campaign, media and search taxonomies
• Define and embed a common KPI framework across traffic, search visibility, content quality, availability, price and promotion, conversion, retail media, sales, share and ROI
• Lead the roadmap for dashboards, analytics and insight products that move the business from retrospective reporting to clear, prioritised commercial action
• Help create AI-ready data foundations for predictive analytics, automated alerts, conversational analytics and future agentic commerce capability

Above all, you will turn complex data into decisions that help Nestlé’s brands win more consistently across the UK digital shelf.

Your ingredients for success

You will combine commercial judgement, data fluency and strong stakeholder influence. You will have experience in digital commerce, commercial analytics, data strategy, retail media, customer analytics, commercial excellence or a related data-led transformation role. You will also bring:

• Strong commercial acumen and the ability to translate data into growth opportunities, prioritised actions and executive-ready narratives
• Experience building or improving KPI frameworks, dashboards, insight products, reporting ecosystems or analytics roadmaps
• Confidence influencing across Commercial, IT, Data, Finance, Customer, Category, Brand, Zone and Global teams
• Strong understanding of retailer, retail media, digital shelf, eCommerce, shopper or performance marketing datasets
• Comfort operating in ambiguity and building new capability where processes are not yet mature
• Curiosity around AI, automation, predictive analytics and the future of digital commerce decision-making

You will care less about producing reports and more about improving the decisions those reports enable.

Technical capability

You do not need to be a data engineer by job title – but you must be technically credible enough to shape the system, challenge the thinking and translate business needs into scalable data solutions. You will bring strong understanding of:

• Business intelligence tools such as Power BI, Tableau, Looker or equivalent
• Data preparation and workflow automation, including Alteryx or similar platforms
• SQL and the ability to query, structure and interrogate large datasets
• Cloud data platforms such as Snowflake, Databricks, Azure, GCP or equivalent
• Data modelling, taxonomy, data quality and governance principles
• APIs, automated data pipelines and data ingestion concepts
• Retailer, retail media, digital shelf, eCommerce, shopper or performance marketing datasets
• AI, predictive analytics and automation use cases in commercial decision-making

The strongest candidate will be able to bridge commercial and technical language - turning business questions into clear data, technology and decisioning requirements.

What you need to know

We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application. At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process. We take pride in championing inclusion and diversity. We proudly signed the Business in the Community Race at Work Charter, are committed to Disability Confidence, and have been recognised as a Times Top 50 Employer for gender equality for three consecutive years. Additionally, we are a headline partner of Diversity and Inclusion in grocery.