At a Glance
- Tasks: Assist the community by providing excellent customer service and supporting library activities.
- Company: Join the friendly team at St Neots Library, part of Cambridgeshire County Council.
- Benefits: Enjoy flexible hours, wellbeing packages, and opportunities for personal growth.
- Other info: Part-time role with potential for career development and community engagement.
- Why this job: Make a positive impact in your community while gaining valuable experience.
- Qualifications: Strong interpersonal skills and a passion for helping others.
Our Benefits
- A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family.
- Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme.
- Take your bank holidays flexibly to better suit your personal circumstances.
- Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings.
- Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth.
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day.
- Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network.
- Opportunities to nominate and receive Employee Recognition Awards.
- An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes.
About the role
Do you have a knack for helping people, and a desire to work at the heart of the local community? We are looking for an enthusiastic and versatile person to join our friendly and hard-working team. St Neots Library is a busy and vibrant library serving a growing, and diverse, community. As well as catering for all ages with our selection of books, we organise regular activities and events, and work closely with schools and other local groups.
This is a part-time post based at St Neots Library for 18.5 hours per week on average as follows:
- Week 1: Wednesday 3.00-7.00, Thursday 9.30-5.00, Friday 9.00-1.00, Saturday 12.00-4.15
- Week 2: Wednesday 3.00-7.00, Thursday 9.00-5.15, Friday 9.00-1.00
This post may involve working at other libraries when required and by arrangement. Interviews will be held at St Neots Library. Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
About you
- Demonstrate your understanding of delivering good customer service.
- Interpersonal skills, including patience and listening skills with an ability to establish exactly what the customer requires.
- A pleasant, helpful manner with customers of all ages and abilities.
- A strong team player, able to work with colleagues on projects and contribute to team goals.
- An ability to work under pressure and with limited supervision.
- Flexibility and adaptability in all areas of work, including being able to respond to a change in hours or workplace location.
- Understanding of the principles of Equality and Diversity within the workplace.
About us
Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes. We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.
Community Library Assistant – St Neots Library, United Kingdom employer: Recruit4Mum
Recruit4Mum is an excellent employer that prioritises the well-being and development of its employees, offering a supportive work culture in the heart of Chester-le-Street. With benefits such as a bonus scheme, enhanced holiday entitlement, and access to an Employee Assistance helpline, we ensure our team feels valued and empowered. Join us for meaningful work that contributes to a safe and inclusive environment while enjoying opportunities for personal and professional growth.
