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For Companies At a Glance
- Tasks: Manage and grow key customer accounts while delivering exceptional service.
- Company: Join a dynamic team at Tarmac, part of CRH, committed to inclusivity.
- Benefits: Enjoy bonuses, enhanced holidays, pension scheme, and exclusive discounts.
- Other info: Access to training, development opportunities, and supportive employee communities.
- Why this job: Make a real impact in a rewarding role with autonomy and influence.
- Qualifications: Experience in account management and strong negotiation skills required.
The predicted salary is between 40000 - 50000 £ per year.
Salary: Excellent Salary + Bonus + Benefits
Location: Colchester
Contract: Full-time
About the Role
As an External Account Manager, you will be responsible for managing and growing a portfolio of key customer accounts across the region. You’ll ensure price, volume, and profitability targets are met while working cross‑functionally to deliver exceptional service and enhance customer satisfaction. This is a dynamic, rewarding role where you’ll have autonomy, influence, and the opportunity to make a real impact.
What You’ll Be Doing
- Implementing the Account Portfolio strategy to drive performance
- Delivering financial targets as set by the Business Unit and Regional Management
- Achieving monthly and annual Customer Account targets
- Managing and increasing Value Added Product volume in line with business objectives
- Supporting Major Project Managers with major bids and tender processes
- Building strong, lasting relationships with customers and identifying new opportunities
- Ensuring customer satisfaction measures are consistently exceeded
- Creating and maintaining high‑quality account plans that outline clear customer objectives
- Supporting senior management in improving OTIF (On Time In Full) performance
What We’re Looking For
We’re seeking someone with:
- A strong track record of managing customer accounts and adding commercial value
- Excellent negotiation, influencing, and relationship‑building skills
- Strong commercial acumen and experience using forecasting or commercial tools
- A deep understanding of regional markets and competitive landscapes
- Ability to work collaboratively across departments
- High levels of drive, determination, and accountability
- Ability to identify customer needs and build comprehensive solutions
- Relevant experience in Aggregates
Behaviours That Drive Success
- Communicates effectively
- Demonstrates resilience
- Manages conflict constructively
- Values differences
- Drives results
- Optimises work
- Assumes accountability
- Makes quality decisions
Benefits
- Bonus scheme
- Enhanced holiday entitlement
- Contributory pension scheme
- Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
- Access to our Employee Assistance helpline for free and confidential advice
- Access to Employee Communities (employee networks including REACH, Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause)
- Training and development opportunities
We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you.
External Account Manager – Aggregates – Full Time in Colchester employer: Recruit4Mum
Contact Detail:
Recruit4Mum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land External Account Manager – Aggregates – Full Time in Colchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to current employees at companies you're interested in. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show them you're not just another candidate, but the right fit for their team.
✨Tip Number 3
Practice your pitch! You need to be able to clearly articulate your experience and how it relates to the role of External Account Manager. Focus on your achievements and how you've added value in previous positions – this is your time to shine!
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the job.
We think you need these skills to ace External Account Manager – Aggregates – Full Time in Colchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the External Account Manager role. Highlight your track record in managing customer accounts and any relevant experience in aggregates to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Soft Skills: We value strong communication and relationship-building skills. In your application, give examples of how you've successfully managed conflicts or built lasting relationships with customers in the past.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application!
How to prepare for a job interview at Recruit4Mum
✨Know Your Accounts
Before the interview, dive deep into the accounts you’ll be managing. Understand their history, current challenges, and potential growth opportunities. This will show your interviewer that you’re proactive and ready to hit the ground running.
✨Showcase Your Negotiation Skills
Prepare examples of past negotiations where you’ve successfully influenced outcomes. Highlight how you built relationships and added commercial value. This is crucial for an External Account Manager role, so make sure to have specific stories ready.
✨Understand the Market Landscape
Research the regional markets and competitive landscapes relevant to the aggregates industry. Being able to discuss trends and competitors will demonstrate your commercial acumen and readiness to tackle the challenges of the role.
✨Prepare for Behavioural Questions
Expect questions about resilience, conflict management, and accountability. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing how your behaviours align with what the company values.