At a Glance
- Tasks: Deliver exceptional spa treatments and create memorable experiences for guests.
- Company: Join the Apex Hotels family, known for its warmth and teamwork.
- Benefits: Structured training, career development, and a fun work environment.
- Other info: Bring your personality and ideas to thrive in a dynamic spa setting.
- Why this job: Be yourself while making a real impact on guest satisfaction.
- Qualifications: HNC in beauty therapy and customer service experience required.
The predicted salary is between 12 - 15 £ per hour.
Apex Waterloo Place Hotel, Edinburgh, EH1 3BG
Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Casual Spa Therapist in Edinburgh. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Spa Department.
Apex Hotel’s Spa offers a diverse menu, including beauty, massage and the use of ESPA products. We are currently looking for a Casual Spa Therapist to assist the Spa with busy periods.
Starting your Journey: As a Casual Spa Therapist, you will deliver amazing brand standards and immaculate guest facilities. You will be responsible for your own work and take pride in the high standard of cleanliness. You will be responsible for delivering exceptional customer service, through the delivery of health and beauty treatments and customer care and you will also promote the spa products and services. You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share.
Joining the dedicated Spa department, you will:
- Conduct treatments to an exceptional degree, following Apex Brand Standards at all times
- Ensure reception and relaxation areas are clean, tidy and welcoming, as well as fully stocked
- Handle enquiries in person, via telephone and email
- Process bookings and payments
- Maintain and clean all equipment to an effective operational level
- Meet required standards of service delivery within the spa (Efficiency, Accuracy, Customer Care) with an emphasis on exceeding customer satisfaction and loyalty
- Provide a tailored service towards individual clients
- Be responsible for working unsupervised
As a Casual Spa Therapist, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel. You will love chatting to our guests offering help and assistance, you will be a great multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests.
We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are. On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Spa Therapist.
With this in mind, we are looking for a Spa Therapist who:
- Can deliver excellent standards
- Holds a genuine desire to provide a Warmer Welcome to our guests
- Has experience of working in a customer facing role
- Holds a HNC in beauty therapy
- Has excellent level of English – written and oral
- Previous experience of working within a Spa environment is desirable
We encourage you to bring your true self to work – we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there’s a place here for you.
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.
Casual Worker Spa Therapist – Edinburgh employer: Recruit4Mum
Apex Hotels is an exceptional employer that fosters a warm and inclusive work environment, where family values of Trust, Passion, Friendliness, and Teamwork are at the core of our culture. As a Casual Spa Therapist in Edinburgh, you will benefit from comprehensive training and development opportunities, allowing you to grow your skills while delivering outstanding customer service in a vibrant spa setting. Join us to be part of a dynamic team that celebrates individuality and encourages you to bring your unique personality to work, making every guest experience memorable.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Worker Spa Therapist – Edinburgh
✨Tip Number 1
Get to know the Apex Hotels vibe! Before your interview, check out their website and social media. This way, you can chat about their values and show how your personality fits right in with their family atmosphere.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a guest. Being able to share these stories will help you stand out as someone who truly cares about providing a warmer welcome.
✨Tip Number 3
Don’t forget to showcase your unique personality during the interview! Apex wants you to be yourself, so let your charm and enthusiasm shine through. Remember, they’re looking for attitude just as much as skills!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Apex family. So, go ahead and hit that apply button!
We think you need these skills to ace Casual Worker Spa Therapist – Edinburgh
Some tips for your application 🫡
Be Yourself:We want to see the real you! Let your personality shine through in your application. Share what makes you unique and how you can bring that spark to our team.
Tailor Your Application:Make sure to highlight your relevant experience and skills that match the job description. Show us how your background in beauty therapy and customer service aligns with our values at Apex Hotels.
Show Your Passion:Express your genuine desire to provide a warm welcome and exceptional service to our guests. We love seeing candidates who are passionate about creating memorable experiences!
Apply Through Our Website:For the best chance of joining our family, make sure to apply directly through our website. It’s the easiest way for us to get your application and start the conversation!
How to prepare for a job interview at Recruit4Mum
✨Know Your Stuff
Before the interview, make sure you’re familiar with the treatments and services offered at Apex Hotels. Brush up on ESPA products and be ready to discuss how you can deliver exceptional customer service while promoting these products.
✨Show Your Personality
Apex Hotels values personality and friendliness, so don’t hold back! Be yourself during the interview and let your unique vibe shine through. Share experiences that highlight your passion for customer care and teamwork.
✨Prepare for Practical Questions
Expect questions about handling guest enquiries and maintaining cleanliness in the spa. Think of specific examples from your past roles where you’ve excelled in these areas, as this will demonstrate your attention to detail and commitment to high standards.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the team dynamics or training opportunities. This shows your genuine interest in the role and helps you understand how you can contribute to the Apex family.
