At a Glance
- Tasks: Enhance tenant data quality and engage with residents to drive improvements.
- Company: Join a supportive team making a real impact in housing services.
- Benefits: Flexible working, generous leave, well-being support, and professional development opportunities.
- Other info: Opportunity for career growth and recognition in a dynamic environment.
- Why this job: Play a key role in improving services for vulnerable residents and communities.
- Qualifications: Strong analytical skills, excellent communication, and a proactive attitude.
The predicted salary is between 30000 - 40000 € per year.
We are looking for a motivated and detail-focused Data Insight Officer (Housing) to join our Impact, Performance and Strategic Change team. This is an exciting opportunity to play a key role in improving the quality of tenant data across our Housing services. High-quality data is essential to meeting the Regulator of Social Housing’s Consumer Standards, as well as helping us better understand and support our residents—particularly those with vulnerabilities or protected characteristics.
You will lead on the delivery of our tenant census and data improvement activity, working collaboratively across teams and directly with tenants to ensure our data is accurate, complete, and up to date.
What you’ll be doing:
- Reviewing and improving the quality of tenant and household data across systems
- Identifying gaps and inconsistencies in data, and driving improvements
- Engaging directly with tenants
- Designing and delivering targeted campaigns to improve data completion rates
- Working closely with colleagues across housing services to align approaches
- Delivering training to support consistent and accurate data collection across housing service teams
About you:
We are looking for someone who:
- Has strong analytical skills and attention to detail
- Is confident working with data and identifying trends or issues
- Has excellent communication skills and can engage sensitively with residents
- Can build positive working relationships across teams
- Is proactive, organised, and able to use their own initiative
- Is comfortable delivering training and influencing good practice
- Has a commitment to improving services for residents
Experience of working in housing, local government, or a data-focused role would be beneficial, but not essential. A Basic Disclosure is required for this post.
Why join us?
As well as being part of a supportive team delivering meaningful work that directly impacts our communities, we offer a supportive and rewarding working environment with a wide range of benefits, including:
- Excellent learning and development opportunities supported via a range of sources and methods and, where applicable, recognised through Digital Badges
- Access to the Local Government Pension Scheme and Additional Voluntary Contribution (Shared AVC) Scheme
- Agile and Flexible working options
- Generous annual leave starting at 25 days, rising to 30 days after five years’ service, plus 8 days public holidays (pro rata for part time), with the option to purchase additional leave
- Family friendly policies and Flexible Bank Holidays
- Confidential well-being support through our Employee Assistance Programme and Your Care well-being platform
- Staff reward and recognition framework, including an annual staff awards ceremony
- Professional Membership Fees paid for, dependent on role
- Salary sacrifice schemes including Cycle to Work, Gym Membership and Home
Data Insight Officer (Housing) – Cambridge in Cardiff employer: Recruit4Mum
Join our dynamic team in Cambridge as a Data Insight Officer (Housing) and contribute to meaningful work that enhances the quality of tenant data, directly impacting our community. We pride ourselves on a supportive work culture that fosters professional growth through excellent learning opportunities, flexible working arrangements, and a comprehensive benefits package, including generous annual leave and well-being support. This role not only allows you to engage with residents but also empowers you to drive positive change within our housing services.
StudySmarter Expert Advice🤫
We think this is how you could land Data Insight Officer (Housing) – Cambridge in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector or data analysis roles. Use LinkedIn to connect and engage with them. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to data insight and housing. Think about how your skills can improve tenant data quality. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your analytical skills! Bring examples of how you've identified trends or improved data processes in past roles. This will help you stand out as someone who can make a real impact in the Data Insight Officer position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our team and making a difference in the community.
We think you need these skills to ace Data Insight Officer (Housing) – Cambridge in Cardiff
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Data Insight Officer role. Highlight your analytical skills and any experience you have with data, especially in housing or local government. We want to see how your background aligns with our mission!
Showcase Your Communication Skills:Since you'll be engaging directly with tenants, it's crucial to demonstrate your excellent communication abilities. Use examples in your application that show how you've effectively interacted with diverse groups or handled sensitive situations.
Highlight Your Initiative:We love proactive candidates! Share instances where you've taken the initiative to improve processes or solve problems, particularly in data management or service delivery. This will show us you're ready to make a real impact.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Recruit4Mum
✨Know Your Data
Before the interview, brush up on your data analysis skills and be ready to discuss how you would improve tenant data quality. Familiarise yourself with common data issues in housing services and think of examples where you've successfully identified trends or gaps in data.
✨Engage with Empathy
Since you'll be working directly with tenants, practice how you can communicate sensitively and effectively. Prepare to share experiences where you've built positive relationships, especially with vulnerable individuals, as this will show your ability to engage with residents.
✨Showcase Your Training Skills
Be ready to talk about any experience you have in delivering training or influencing good practices. Think of specific instances where you've helped others understand data collection processes, as this will highlight your proactive approach and organisational skills.
✨Collaborative Mindset
This role requires working closely with various teams, so come prepared with examples of how you've successfully collaborated in the past. Highlight your ability to align approaches across different departments and how you can contribute to a supportive team environment.
